Medical Assistant II
If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn’t just welcomed – it’s nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don’t just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it’s a calling that drives us forward every day.
About the role
The Medical Assistant (MA) II functions as an AltaMed ambassador at the assigned clinic, PSC, or Patient Registry team. The MA is welcoming and attentive to the needs of all patients and creates a positive patient experience by managing expectations while demonstrating compassion and respect. The MA assists in the provision of direct patient care by performing routine patient care procedures and technical/clerical support services in the clinical setting. The MA builds relationships with patients, listening to them and gaining their trust. The MA demonstrates compassion and respect and will be proactive in managing patients’ expectations.
In addition, the Medical Assistant documents all specialties in the Electronic Health Record (EHR) and assists with administrative responsibilities that include providing feedback on Back-Office processes to the Nursing Supervisor/Manager. Lastly, the MA assists in achieving department goals and objectives by providing support and guidance to the Medical Assistant team as a mentor and trainer. If working at the Patient Service Center, the MA provides other duties over the telephone.
Responsibilities
- Act as an AltaMed ambassador, creating a positive patient experience through compassion and respect.
- Assist in direct patient care by performing routine procedures and technical/clerical support.
- Document patient information in the Electronic Health Record (EHR).
- Provide feedback on Back-Office processes to the Nursing Supervisor/Manager.
- Mentor and train other Medical Assistants to support department goals.
- Perform additional duties over the telephone if working at the Patient Service Center.
Requirements
- Medical Assistant certificate.
- High school diploma or equivalent.
- Minimum of 1 year of experience as a back office Medical Assistant preferred in an outpatient setting, medical practice, or clinic.
- Phlebotomy certification preferred.
- Nationally recognized Medical Assistant certification preferred.
- Bilingual (English/Spanish/Mandarin/Cantonese, depending on location) strongly preferred.
- Valid BLS certification or higher, following the American Heart Association (AHA) or the American Red Cross guidelines.
Pay
$26.00 - $30.55 hourly
Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. This role may also qualify for discretionary bonuses or incentives.
Benefits
- Medical, Dental, and Vision insurance.
- 403(b) Retirement savings plans with employer matching contributions.
- Flexible Spending Accounts.
- Commuter Flexible Spending.
- Career Advancement & Development opportunities.
- Paid Time Off & Holidays.
- Paid CME Days.
- Malpractice insurance and tail coverage.
- Tuition Reimbursement Program.
- Corporate Employee Discounts.
- Employee Referral Bonus Program.
- Pet Care Insurance.