Medical Assistant II

About the role

The Medical Assistant II (MA II) at AllerVie Health is an experienced clinical team member responsible for supporting both clinical and front desk operations in a fast-paced allergy, asthma, and immunotherapy practice.

Key Responsibilities

• Independently perform all Medical Assistant I (MAI) duties with accuracy and efficiency
• Obtain and record patient vital signs including height, weight, blood pressure, pulse, temperature and oxygen saturation
• Absorb and document patient data in the electronic medical record (EMR)
• Prepare and maintain exam rooms, including restocking supplies and cleaning between patients
• Support patient flow by communicating visit expectations and ensuring timely transitions
• Hold HIPAA regulations and infection control standards at all times
• Mentor and assist in training new or junior clinical staff
• Serve as a liaison between front and back-office teams to support and improve overall clinic workflows
• Address routine patient inquiries and issues professionally and promptly
• Handle front desk responsibilities as needed, including:
• patient check-in and check-out
• appointment scheduling
• insurance verification
• patient communication via phone, portal, or in person

Qualifications

• 2-5 years of Medical Assistant experience
• Proficiency in allergy specific clinical workflows (e.g. skin testing, spirometry, immunotherapy)
• Working knowledge of front desk operations, including scheduling and insurance processes
• Demonstrated accuracy and timeliness in EMR documentation
• Ability to mentor newer staff members while modeling professionalism and teamwork
• Completion of an accredited Medial Assistant program preferred
• Strong interpersonal, organizational, and communication skills

Physical Requirements

• Ability to sit for extended periods and communicate effectively, including speaking and hearing
• Regular use of hands and arms to write, type, and operate office equipment
• Occasional physical movement, including reaching, bending, balancing, kneeling, crouching, crawling, and sensing odors
• Ability to perform repetitive tasks such as typing and occasional overhead reaching
• Ability to lift and carry moderate weights (up to 50 pounds occasionally and 25 pounds regularly) while maintaining visual focus and awareness