Medical Assistant II (31403)

GI Alliance is seeking an experienced Medical Assistant II.

Position Purpose

This position may be involved in both the clinical and administrative areas, including assisting physicians with patient care and handling clerical, environmental, and organizational tasks. Provides information to patients so they may fully utilize and benefit from the clinical services.

Responsibilities

• Patient‑care duties such as checking schedules, organizing patient flow, accompanying patients to exam/procedure rooms, assisting with walking transfers, dressing, specimen collection, and exam preparation; collecting patient history; checking vital signs; performing screenings per provider guidelines; assisting providers as needed; charting; phone triage; medication administration; relaying instructions to patients/families; answering calls and providing pertinent information; and verifying prescriptions with physician orders.
• Clerical duties including sending/receiving patient medical records; obtaining lab/X‑ray reports, hospital notes, referral information, etc.; completing forms/requisitions; scheduling appointments; patient check‑in and check‑out; verifying insurance coverage and patient demographics; and managing/updating charts to ensure complete and properly filed information.
• Organizational duties such as respecting and promoting patient rights; responding appropriately to emergency codes; and sharing patient or staff‑related problems with the immediate supervisor.
• Other duties as assigned.

Qualifications

• Education: High school diploma or GED, a medical assistant diploma from an accredited vocational institution, or a college course in medical assisting.
• Experience: Minimum one year of recent experience working in a medical facility as a medical assistant and/or documented externship completed in a medical office. Experience in a Gastroenterology practice is preferred.

Requirements

• Level II status: intermediate experience (4+ years) and/or ability to work more independently; takes on additional duties to assist the office; strong and consistent performer.
• Performance requirements:
  • Knowledge of the health‑care field and EMR systems.
  • Skill in performing medical‑assistant tasks appropriately.
  • Skill in written and verbal communications.
  • Skill in understanding patient‑education needs and effectively sharing information with patients and families.
  • Ability to learn and retain information regarding patient‑care practices and procedures.
  • Ability to project a pleasant and professional image.
  • Ability to plan, prioritize, and complete delegated tasks.
  • Ability to multi‑task.
  • Ability to demonstrate compassion and caring in dealing with others.