Medical Assistant I Thomasville Family Medicine

Responsibilities

• Prepares and rooms the patient for exam by obtaining vital signs and gathering, documenting, and updating pertinent health information (chief complaint, allergies, medications).
• Monitors and completes Clinical Integration/Quality Improvement measures, notifying the clinician of opportunities within scope.
• Performs laboratory procedures (e.g., strep test, wound culture, specimen collection) using aseptic technique and standard precautions/infection‑control guidelines.
• Assists the Physician or Advanced Practice Professional (APP) with procedures such as pelvic exams, allergy scratch testing, EMG, cautery, colposcopy, etc.
• Administers routine medications under Physician/APP orders or approved standing orders/protocols, including immunizations, antibiotics, vitamins, and topical agents.
• Follows through with procedure or test requests, pre‑approved care algorithms, new appointment scheduling, and referrals; refers questions to Registered Nurses or Physician/APP per scope‑of‑practice guidelines and relays information back to the patient.
• Communicates with the Physician/APP and other health‑care team members to ensure smooth clinic flow, adjusting as necessary, and provides accurate, timely information to patients.
• May perform basic and advanced clinical support tasks based on specialty and competency, such as removal of sutures and staples, throat/nose cultures, drug screens, phlebotomy (butterfly, venous heel stick), EKG, spirometry, Holter monitor application, and prescription refills using approved protocols, under clinical supervision.
• Demonstrates knowledge and skills appropriate to the age of patients served, including principles of growth and development, assessment of patient data, and provision of age‑specific care per departmental policies.

Licensure, Registration, and Certification

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) – required.
• Current Medical Assistant certification from one of the following:
  • CMA – American Association of Medical Assistants (AAMA)
  • CCMA – National Health Career Association (NHA)
  • NCMA – National Center for Competency Testing (NCCT)
  • RMA – American Medical Technologists (AMT)
  • RMA – American Allied Health
  • NCMSMA – National Healthcare Workers’ Association (NHCWA)
  • NRCMA – National Association for Health Professionals (NAHP)
  • NRMA – National Registry of Medical Assistants (NRMA)

Education

Graduation from an accredited Medical Assistant program – required.

Experience

1 year of experience preferred.

Knowledge, Skills & Abilities

• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
• Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
• Proficient computer skills, including keyboarding, navigation of a Windows operating system, email use, and exposure to electronic medical record systems.
• Customer‑service skills that support a positive patient experience.

Physical Requirements and Working Conditions

• Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
• Ability to lift 35 lb without assistance; for lifts over 35 lb, patient‑handling equipment and at least one additional team member are expected when available.
• Unique patient‑lifting situations assessed on a case‑by‑case basis.
• Functional speech, vision, hearing, and touch with fine‑hand manipulation skills required.
• Frequent exposure to mechanical, electrical, chemical, blood, and body‑fluid hazards; protective clothing and equipment must be worn as needed.
• Operates all equipment necessary to perform the job.
• May be required to perform other related duties as needed.