Medical Assistant I: San Clemente Hoag Urgent Care

This position is part-time, 3 days a week, with weekend flexibility required.

Responsibilities

• Maintain a highly professional environment and ensure a collaborative relationship with patients and physicians.
• Assist with non-clinical tasks to ensure smooth patient access and flow, including pre-authorization processes and acting as a liaison between providers and patients.
• Collaborate with staff to ensure all proper records are received and appropriate testing is completed prior to appointments or surgery dates.
• Provide updates to staff and patients on timing and status for tasks that could impact the patient’s health, testing, and treatment options.
• Ensure even patient flow and continuous communication within Hoag and referring physician offices.
• Perform tasks including but not limited to:
  • Scheduling patients (follow-up office visits, imaging, and lab work)
  • Preparation of appropriate chart elements
  • Checking vital signs
  • Rooming patients
  • Assisting with procedures
• May be required to work at different locations or travel to multiple sites throughout the workweek.

Requirements

• High school graduate or equivalent GED.
• Graduate of a Medical Assistant program OR one year of previous medical back-office experience, preferably within an acute healthcare system environment.
• Basic keyboarding skills and knowledge of Microsoft Office Suite (Outlook, Word, Excel).
• Basic knowledge of medical terminology.
• Current BLS (AHA) Certification.

Qualifications (Preferred)

• Associate or bachelor’s degree in a healthcare-related field.
• Minimum one (1) year of previous medical back-office experience, preferably within an acute healthcare system environment.
• Working knowledge of EPIC or other Electronic Medical Record (EMR) system.
• Bilingual or multilingual candidates.
• Medical Assistant Certification.
• CPR certification.
• Current Limited Phlebotomy Certification.

Schedule

Part-time, 3 days a week with weekend flexibility.

About Us

Hoag Memorial Hospital Presbyterian is a nonprofit regional health care delivery network in Orange County, California. The network includes three acute-care hospitals, sixteen urgent care centers, eleven health centers, and a network of more than 1,800 physicians, 100 allied health members, 8,000 employees, and 2,000 volunteers. Hoag serves over 30,000 inpatients and 550,000 outpatients annually.

For over 70 years, Hoag has provided personalized, high-quality health care in Orange County. The organization is committed to delivering the highest quality health care services through core strategies of quality and service, people, physician partnerships, strategic growth, financial stewardship, community benefit, and philanthropy.

Hoag offers specialized care through six institutes: cancer, heart and vascular, neurosciences, women's health, orthopedics, and digestive health. Hoag was the highest-ranked hospital in Orange County in the 2024-2025 U.S. News & World Report and the only Orange County hospital ranked in the top 10 for California. It was also ranked the #5 hospital in the Los Angeles Metro Area and the #10 hospital in California.