Medical Assistant I - Bay Colony Pedi Primary

Job Summary

To provide technical, supportive, age specific and developmentally appropriate patient care functions for assigned clinical area.

Minimum Qualifications

• High School or equivalent
• Certified or Registered Medical Assistant or graduate of an approved Medical Assistant program
• CPR Certification required

Job Duties

• Assists with patient flow within assigned outpatient clinic setting
• Responds in a timely manner to call-lights
• Provides comfort measures to patient / family
• Performs technical and supportive patient care skills, incorporating the patient's plan of care and following approved policy and procedure
• Obtains vital signs. Appropriately documents chief complaint and reason for visit
• Uses aseptic techniques and infection control measures in the performance of duties
• Accurately collects excretory specimens, such as urine and feces
• Obtains blood samples by venipuncture
• Accurately performs tests, such as basic urine chemistry using chemical strips, guaiac, Ph, blood glucose, UPT, and hemocult
• Measures and records intake and output as ordered
• Prepares and assists patients undergoing treatments, examinations, and procedures
• Recognizes patient care priorities, treatment plan, objectives, and potential crisis
• Under direction of physician, provides other treatments and care to patients appropriate to training, as assigned
• Recognizes and communicates patient needs and unusual occurrences with patients / families
• The MA will refill patient medications as requested, using the guidelines for the prescribing physician/provider in their assigned area and in accordance with the policy C51, Prescription Refill Management for Ambulatory Care Services
• Safely and properly administers medications as assigned
• Accurately documents / communicates interventions and measurements
• Communicates relevant information to appropriate health care provider
• Under supervision, completes accurate, concise, and legible documentation on patient clinic record
• Assist with medication reconciliation as required
• Assists in the maintenance of equipment, supplies, and the environment
• Assists in maintaining a clean and safe environment
• Checks equipment / supplies for expiration dates, electrical safety tags, intactness, and usability
• Cleans equipment and returns to its proper place
• Reports equipment and supplies needing replaced or repaired
• Stocks rooms, carts, cabinets, etc. as assigned / requested
• Respects and supports patient rights. Serves as patient / family advocate
• Practices principles of patient and employee confidentiality
• Utilizes available resources and seeks assistance in dealing with ethical dilemmas, as appropriate
• Practices positive customer peer relations. Consistently communicates in a professional and courteous manner
• Reports and seeks assistance in dealing with guest complaints / concerns
• Establishes and maintains a positive rapport with patient / family and co-workers
• Consistently responds to customer requests / needs in an appropriate manner
• Participates in and supports continuous quality improvement activities at the clinic / departmental level, as appropriate
• Demonstrates acceptable productivity and practices cost containment. Prioritizes and completes all work in an effective and efficient manner
• Demonstrates initiative, resourcefulness, and flexibility
• Effectively and efficiently uses time, equipment, and supplies
• Functions as an interdependent and supportive team member. Provides support and assistance, as appropriate
• With direction, remains calm and purposeful and responds in an appropriate, professional manner in emergent or chaotic situations
• Participates in clinic meetings / activities and supports the clinical, departmental, and organizational philosophy and goals
• Accepts responsibility for own growth / development
• Participates in in-services and ongoing education programs
• Remains current on all in-service / education / credentials / certification requirements for position, as appropriate
• Exchanges constructive feedback with peers and others
• Conducts self-evaluation and participates in developmental goal setting

Schedule

• On-site, Monday through Friday, 8am to 5pm, and as needed on occasion