Medical Assistant I

Job Summary

Responsible for delivering patient care and supporting clinical outcomes within a multidisciplinary ambulatory team. Performs trained clinical tasks such as starting IVs, providing wound care, and monitoring patient conditions. Communicates changes or abnormalities to registered nurses or licensed independent practitioners. Ensures patient satisfaction and contributes to a safe, patient-centered care environment. Coordinates with team members to achieve healthcare delivery.

Essential Functions

• Prepares patients for provider visits by obtaining vitals, health histories, and addressing best practice alerts.
• Gathers and documents health data through assessments and specimen collection, performing phlebotomy and in-clinic lab testing as required.
• Provides and documents basic patient care, treatments, and prescribed interventions according to guidelines and regulations.
• Administers medications safely, monitors patient responses, and demonstrates knowledge of medication actions, dosages, and side effects.
• Affords assistance to medical staff with examinations, procedures, and treatments, and transcribes physician orders accurately.
• Performs patient triage, schedules appointments, and coordinates referrals, admissions, and diagnostic testing with required preauthorizations.
• Educates patients and families, assesses learning needs, and evaluates understanding of care and treatment.
• Maintains accurate, timely medical records and manages nursing in-basket responsibilities, including registration and customer service tasks.
• Leads and supports daily team operations, fosters collaboration, participates in improvement initiatives, and models flexibility and efficiency.
• Performs other duties as assigned.

Education Requirement

High School diploma or equivalent and vocational/technical training in relevant area. An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part-time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted.

Certifications & Licensures

• Current and active Licensed Practical Nurse (LPN) license in applicable state,
• Basic Life Support (BLS),
• Non-Violent Crisis Intervention (CPI) based on area assigned.

Working Conditions

• Lifting, pushing, and/or pulling objects up to 50lbs: 2.
• Standing or walking with objects up to 10lbs: 3.
• Sitting at computer workstation for extended periods: 2.
• Repetitive motion: 3.
• Risk of back injury from moving, lifting or positioning patients, equipment, or materials: 2.
• Risk of injuries from use of equipment on the job: 2.
• Job-related travel: 1.
• Loud noises: 1.
• Temperature extremes: 2.
• Hazardous chemicals and fumes including waste: 2.
• Radiation: 1.
• Burns: 2.
• Cuts/Punctures: 2.
• Bloodborne/airborne pathogens: 2.
• Recombinant DNA or viral vectors: 1.
• Combative/violent people: 2.
• Animal handling (including carcasses): 1.

Physical Demands

• Standing or walking with objects up to 10 pounds: 3.
• Sitting at a computer workstation for extended periods of time: 2.
• Performing tasks with intermittent repetitive motions (such as typing or patting): 3.