Medical Assistant I

Essential Functions

• Makes patient vital signs and records medical history.
• Aids providers with examinations, treatments, and procedures.
• Prepares patients for examinations and performs screening tests.
• Monitors and records physiological measurements.
• Provides treatment to patients according to protocols.
• Observes patients and reports any changes in condition.
• Requests and coordinates radiographic and laboratory studies.
• Orders, prepares, and generates medical records.
• Communicates with patients, family, and staff.
• Provides health coaching to patients.
• Follows up with coached patients.
• Maintains supplies, equipment, stocks, and sterilizes instruments.
• Practices OSHA safety standards.
• Documents accurately, legally, and ethically.
• Processes patient phone messages and returns calls.
• Handles, divides, attaches, and finalizes fax-related tasks.

Qualifications

• High school diploma or equivalent (GED).
• Graduate of an approved training class for Medical Assistants preferred.
• Minimum of 1 year of work experience as a Medical Assistant, Patient Care Technician, or similar in a hospital, medical clinic, or comparable environment, or documented clinical rotation training can be substituted for work experience.
• Maintenance of current Cardiopulmonary Resuscitation (CPR) for Health Care workers or Basic Cardiac Life Support (BCLS) certification preferred.
• Educated on and compliant with HIPAA regulations; maintains strict confidentiality of client information.
• Complies with Infection Control, Standard Precautions, and OSHA standards for the healthcare professional.
• Experience working with geriatric patients is a plus.
• Exceptional oral and written communication skills, time management skills, and organizational skills.
• Ability to communicate with employees, patients, and other individuals in a professional and courteous manner.
• Mindset focused on resolving problems for patients and achieving team goals.
• Knowledge of medical products, terminology, services, standards, policies, and procedures.
• Ability to act calmly in busy or stressful situations.
• Demonstrated strong listening skills.
• Ability and willingness to travel locally and/or regionally up to 10% of the time to assist in covering other centers, as needed.
• Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook, and Excel plus a variety of other word-processing, spreadsheet, database, e-mail, and presentation software.
• Must be able to type at least 40 WPM.
• Skilled in basic phone and computer operation.
• Ability to work effectively within role independently and with other team members.
• Ability to organize and complete work in a timely manner.
• Detail-oriented to ensure accuracy of reports and data.
• Proficiency with the ability to problem solve, multitask, and carry out instructions.
• Ability to read, write, and effectively communicate in English.
• Bilingual is a plus.
• HIPAA and AHCA experience preferred.
• Healthcare experience preferred.
• EMR system experience preferred.