Medical Assistant I

About the role

The Medical Assistant provides clinical and administrative support to patients under the guidance of a Provider and/or licensed Nurse.

Responsibilities

• Prepare patients for exams, record vital signs, perform phlebotomy, and administer medications as directed.
• Gather data for patient assessments, discharge plans, and evaluate individual care needs.
• Collect, process, and submit laboratory specimens following established procedures.
• Communicate patient findings to Providers/Nurses and document care accurately in the EPIC system.
• Perform front-office tasks like appointment scheduling, visit prep, co-payment collection, and patient tracking.
• Conduct department-specific clinical duties such as point-of-care testing and screenings.
• Handle routine office duties including faxing, copying, and filing, and maintain examination rooms.
• Develop positive relationships with patients, families, and staff while following safety protocols.
• Perform other assigned duties as needed.

Qualifications & Skills

• High School Diploma or equivalent; completion of an approved Medical Assistant, EMT, or Paramedic program.
• BLS certification required; Medical Assistant certification preferred.
• Knowledge of medical terminology; experience in healthcare environment is advantageous.
• Proficiency in Microsoft Office; experience with electronic medical records (e.g., EPIC) is preferred.
• Experience in phlebotomy is a plus but not mandatory.