Medical Assistant I

SUMMARY

MA provides patient care under the direction of a physician by performing specific services and attending to the patient's personal needs and comfort.

About the Role

This position requires a solid understanding of medical terminology, proficiency in Microsoft Teams, Outlook, and general office software, strong communication skills, and the ability to manage multiple tasks simultaneously. Reliability and accountability are essential for team success.

Qualifications

• Graduation from an accredited Certified Medical Assistant program
• Pediatric MA experience preferred

Requirements

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must be able to work independently.
• Ability to perform front desk check-in/out, collect copayments and payments, and schedule patients.
• Properly and systematically update patient medical records and information in the NextGen Electronic Health Records (EHR) system.
• Assist in coordinating (scheduling appointments) and conducting patient care from pre-visit through post-visit.
• Show patients to the examination rooms and prepare them for the physician.
• Taking medical histories and recording vital signs.
• Thoroughly communicate and explain treatment procedures to patients.
• Absorb and perform such tasks as giving injections and removing sutures, changing sterile and non-sterile dressings.
• Collect and prepare laboratory specimens; perform “in-house” laboratory tests on premises.
• Dispose of contaminated supplies; sterilize medical instruments; prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
• Promote patient and family understanding of the educational content and their involvement in the plan of care, and document this in the patient record.
• Provide patients with recommended web-based resources.
• Prepare and administer medications as directed by a physician; conduct a medical reconciliation to compare the medicines the patient is currently taking with those about to be provided to avoid harmful interactions.
• Ensure that the medical visit is accurately and precisely documented in the patient's EHR.
• Provide patients with information concerning the availability of care during after-hours as needed.
• Participate in workflow meetings and Quality Improvement (QI) meetings to assist in the continuous refinement of patient care continuity.
• Remain current and up to date on population health data; attend in-house training and lectures to understand trends.
• Telephone prescriptions to a pharmacy; authorize drug refills as directed.
• Perform other clinical functions as delegated and supervised by the physician.
• Prior authorizations

Physical Demands

• Standing, sitting, walking, stooping, stretching, reaching, kneeling, talking, lifting.
• Controlled setting with direct interactions with patients and staff in person and by phone.

Work Environment

In an office, a climate-controlled setting with direct interactions with patients and staff in person and by phone.

Job Type

Full-time

Expected Hours

40 per week

Benefits

• 401(k)
• AD&D insurance
• Dental Insurance
• Health Insurance
• Health Savings Account
• Life Insurance
• Vision Insurance
• Paid Time Off
• Travel Reimbursement