Medical Assistant I

SUMMARY

MA provides patient care under the direction of a physician by performing specific services and attending to the patient's personal needs and comfort.

About the Role

This position requires a solid understanding of medical terminology, proficiency in Microsoft Teams, Outlook, and general office software, strong communication skills, and the ability to manage multiple tasks simultaneously. Reliable attendance and a proactive approach are essential.

Qualifications

• Graduation from an accredited Certified Medical Assistant program.
• Pediatric MA experience preferred.

Requirements

• Must be able to work independently.
• Ability to perform front desk check-in/out, collect copayments and payments, and schedule patients.
• Properly and systematically update patient medical records and information in the NextGen Electronic Health Records (EHR) system.
• Assist in coordinating (scheduling appointments) and conducting patient care from pre-visit through post-visit.
• Taking medical histories and recording vital signs.
• Thoroughly communicate and explain treatment procedures to patients.
• Assisting the physician during the examination and procedures, handing instruments and materials, or performing such tasks as giving injections and removing sutures, changing sterile and non-sterile dressings.
• Collect and prepare laboratory specimens; perform “in-house” laboratory tests on premises.
• Dispose of contaminated supplies; sterilize medical instruments; prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
• Promote patient and family understanding of the educational content and their involvement in the plan of care, and document this in the patient record.
• Provide patients with recommended web-based resources.
• Prepare and administer medications as directed by a physician; conduct a medical reconciliation to compare the medicines the patient is currently taking with those about to be provided to avoid harmful interactions.
• Ensure that the medical visit is accurately and precisely documented in the patient's EHR.
• Provide patients with information concerning the availability of care during after-hours as needed.
• Participate in workflow meetings and Quality Improvement (QI) meetings to assist in the continuous refinement of patient care continuity.
• Remain current and up to date on population health data; attend in-house training and lectures to understand trends.
• Telephone prescriptions to a pharmacy; authorize drug refills as directed.
• Perform other clinical functions as delegated and supervised by the physician.

Skills

Requires a solid understanding of medical terminology through formal education or hands-on training. Proficient in Microsoft Teams, Outlook, and general office software. Strong ability to communicate and adapt care to the needs of diverse patient populations (pediatric, adolescent, adult, and geriatric). Demonstrates excellent verbal and written communication skills and consistently provides top-tier patient care. Highly organized, detail-oriented, and capable of managing multiple tasks simultaneously. Able to problem-solve independently, think critically, and follow through on tasks without constant supervision. Quick to learn new processes and adapt to change with a positive, solutions-focused mindset. Works well in a team environment while also being self-motivated and proactive in individual responsibilities.

Benefits

• 401(k)
• AD&D insurance
• Dental Insurance
• Health Insurance
• Health Savings Account
• Life Insurance
• Vision Insurance
• Paid Time Off
• Travel Reimbursement