Medical Assistant I

About the role

The Medical Assistant provides clinical and administrative support under the supervision of a Provider and/or licensed Nurse. Duties include preparing patients for exams, recording vital signs, performing phlebotomy, administering medications as directed, collecting data for assessments and discharge plans, handling laboratory specimens, communicating findings, managing point‑of‑service activities, performing department‑specific clinical duties, maintaining examination rooms, stocking supplies, and promoting positive relationships with patients and staff while following safety policies.

Responsibilities

• Prepare patients for examinations and record vital signs.
• Perform phlebotomy and administer medications as directed.
• Collect data for patient assessments, discharge plans, and individualized care under nursing guidance.
• Handle laboratory specimen collection, processing, and submission per policy.
• Communicate patient findings to Providers/Nurses and document care accurately within the EPIC system.
• Manage point‑of‑service activities including scheduling, visit preparation, co‑payment collection, and patient tracking.
• Perform department‑specific clinical duties such as point‑of‑care testing (POCT) and screenings, along with routine office tasks.
• Maintain examination rooms, stock supplies, and promote positive relationships with patients and staff.
• Follow safety policies to ensure a secure environment for all.

Qualifications

• High school diploma or equivalent required.
• Completion of a recognized Medical Assistant, EMT, or Paramedic program.
• Basic Life Support (BLS) certification mandatory.
• Medical Assistant certification preferred.
• No prior experience or supervision required.

Skills

• Experience in phlebotomy preferred.
• Knowledge of medical terminology required.
• Proficiency in Microsoft Office.
• Familiarity with electronic medical records systems preferred.