Medical Assistant - Hicksville & Mineola

About the role

Hands-on Clinical Variety: Build your skills every day by assisting with diverse procedures, from phlebotomy and EKGs to wound care and splinting.

Direct Patient Impact: Be the reassuring face and compassionate voice that guides patients through their health journeys from check-in to checkout.

Tech-Enabled Workflows: Spend more time with patients and less time fighting paperwork using our modern, seamless Electronic Medical Records (EMR) system.

Supportive Team Leadership: Work alongside dedicated Site Supervisors and Licensed Providers who actively champion a collaborative, low-drama culture.

Career Growth: Learn new clinical specialties and fast-track your healthcare career within our rapidly expanding, multi-specialty network.

Responsibilities

• Escort patients to exam rooms, accurately document chief complaints, and collect vital signs.
• Perform point-of-care testing, including EKG testing, phlebotomy, and laboratory specimen collection and prep.
• Absorb and assist with minor clinical procedures like wound care, ear lavages, breathing treatments, and suture/staple removal.
• Maintain strict sterilization protocols for medical equipment and clinical spaces to ensure patient safety.
• Create a welcoming environment by checking in on patients during their visit and clearly communicating updates to reduce wait times.
• Collapse and coordinate seamlessly with the clinical and administrative staff to optimize patient flow.
• Aid patients with mobility and positioning needs with ultimate empathy and respect.
• Assist with front-desk operations as needed, including patient registration, answering phones, and scheduling follow-up appointments.
• Maintain complete and accurate patient charts within the EMR system, upholding standard HIPAA compliance.
• Keep exam rooms perfectly stocked, clean, and prepped for the next patient.

Qualifications

• High school diploma or equivalent required.
• Current certification in CPR and First Aid preferred.
• Experience in a healthcare setting preferred.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Basic computer skills, including proficiency with Microsoft Office.

Skills

• Excellent verbal and written communication skills.
• Proficiency with Electronic Medical Records (EMR) systems.
• Attention to detail and ability to maintain accuracy.
• Ability to handle sensitive and confidential patient information.
• Strong organizational and multitasking abilities.

Benefits

• Comprehensive medical, dental, and vision insurance.
• Life coverage: Complimentary $50,000 Life and AD&D insurance.
• Family perqs: Free discounted care for you and your family at any Nao Medical Clinic.
• Financial security: 401(k) retirement plan with competitive company match.
• Generous Paid Time Off (PTO) and paid leave programs.
• Pet insurance: Coverage to help care for your furry family members.

Pay

Competitive Hourly Rate (Based on experience).

Schedule

Hours vary based on department and shift requirements.