Medical Assistant - Hanover

Virginia Urology provides access to individualized, quality, and compassionate urological care from highly specialized and diverse teams while maintaining a fulfilling work environment.

Overall Objective

Our Medical Assistants are responsible for carrying out various clinical tasks as delegated by a provider. The ideal candidate should be a professional with relevant experience in the medical field, ensuring the efficient and effective support of healthcare professionals in delivering quality patient care.

Principal Activities and Expected End Results

• Ensures that exam rooms are prepared, cleaned, and stocked in anticipation of patients and patient visits, as needed.
• Prepares patient charts as necessary for appointments.
• Takes and records vitals, obtains accurate medical history.
• Prepares patients for in-office procedures and assists providers during examinations, treatments, and tests.
• Performs required procedures such as bladder scans and catheter changes.
• Collects and correctly labels all necessary lab specimens, including but not limited to urine and biopsy tissue.
• Performs CLIA-waived laboratory testing, strictly adhering to the policies and guidelines.
• Effectively uses necessary PPE as appropriate and adheres to safe handling and disposal protocols for medical equipment and materials.
• Strictly adheres to HIPAA regulations to ensure patient privacy and confidentiality.
• Provides patient education and training as needed, including but not limited to self-catheterization, bladder irrigations, pre-op instructions, and post-op care.
• Utilizes electronic medical records for documentation and charting of all patient information, including but not limited to phone encounters, appointment scheduling, lab results, and provider orders.
• Covers phones for patient triage, including prescription refills, appointment scheduling, and other duties related to aiding in patient care and treatment; this involves answering, documenting, and routing incoming patient calls when appropriate.
• Cleans, sterilizes, and processes instruments and equipment using Cidex and autoclave in compliance with regulations and procedures.
• Maintains a clean, orderly, and well-stocked Central Sterile Room, including changing Cidex baths per guidelines.
• Performs other duties as assigned in support of clinical excellence, operational effectiveness, and patient-centered care.

Minimum Knowledge, Skills, Abilities and Experience

• Successful completion of a medical assisting program or equivalent
• BLS Certified
• Strong communication skills
• Passion for helping others
• Technologically proficient
• High attention to detail and accuracy in data entry
• Experience in healthcare, customer service, or an administrative role
• Ability to remain calm and compassionate in a fast-paced setting
• Team-oriented mindset

Desirable Knowledge, Skills, Abilities and Experience

• Medical Assistant certification
• Knowledge of clinical procedures (vitals, injections, EKGs, specimen collection)
• Understanding of medical terminology, anatomy, and basic pharmacology
• Familiarity with EMR/EHR systems
• Knowledge of infection control, OSHA, and safety protocols

Prior Work Experience

• Clinical Medical Assistant experience 1–3+ years
• Specialty practice experience such as working in a Urological practice
• Patient-facing healthcare roles that may have transferable skills

Physical Requirements

• Frequently required to sit, stand, walk, reach, and grasp using hands and arms.
• Occasionally required to stoop, kneel, climb (not more than 6’ high), and lift/push/pull up to 20 lbs. without assistance and up to 50 lbs. with assistance.
• Visual and hearing acuity required to receive and act on instructions and use a telephone and computer.
• Requires repetitive hand motion (keyboarding and operating a mouse).

Other Information

• Exhibits strong initiative, personal accountability, and ability to independently identify improvement opportunities.
• This position is full-time, 40 hours per week, and will work Monday through Thursday 7:30 am to 5:00 pm and Friday 7:30 am to 11:30 am.
• If traveling between offices during the workday, employees are paid for travel time and mileage.

Benefits

• Full benefits package including competitive compensation, health insurance, PTO, retirement plan, and personal development support.

Pay

Compensation range, based on experience: $17.88/hour – $24.59/hour.