Medical Assistant - Hamilton Specialty Services

About the role

Fulfills patient care responsibilities as assigned including checking schedules and organizing patient flow; accompanying patients to exam rooms; assisting patients as needed with walking transfers, phlebotomy, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; charting; relaying instructions to patients/families; answering calls, and providing pertinent information.

Completes clerical responsibilities as assigned that may include sending/receiving patient medical records; obtaining lab/X-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing and updating charts to ensure that information is complete and filed appropriately.

Maintains environmental responsibilities as assigned that may include setting up instruments and equipment according to department protocols; cleaning exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control; ordering, sorting, storing supplies; and restocking exam/procedure rooms.

Completes organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisor.

Fulfills clinical medical assisting responsibilities, which include checking vital signs; physical examination preparations; prescription verifications with physician’s orders; biohazard waste disposal and monitoring; laboratory procedures including Occupational Safety and Health Administration (OSHA) guidelines; quality control methods; CLIA-waived testing; venipunctures; specimen handling such as urine, throat, vaginal, stool, and sputum; EKG testing; completing lab draws; emergency first aid.

Responsibilities

• Completing patient care tasks as assigned
• Assisting with patient examinations and preparations
• Collecting patient histories and performing screenings
• Charting and relaying instructions to patients/families
• Answering calls and providing information
• Completing clerical tasks such as sending/receiving medical records, obtaining reports, and scheduling appointments
• Maintaining exam/procedure rooms and equipment
• Setting up instruments and equipment according to protocols
• Cleaning exam/procedure rooms, instruments, and equipment
• Ordering, sorting, storing, and restocking supplies
• Completing organizational tasks such as respecting patient rights and responding to emergencies
• Performing clinical medical assisting tasks including checking vital signs, physical examinations, prescription verifications, biohazard waste disposal, laboratory procedures, specimen handling, EKG testing, and completing lab draws

Requirements

• Minimum H.S. diploma or GED
• Excellent interpersonal skills and customer service attitude
• Prior experience as a Medical Assistant or Certified Medical Assistant (CANBLS) certification preferred

Qualifications

• Must adhere to the MA scope of practice in the laboratory and follow NYS guidelines
• Maintains patient confidentiality at all times
• Complies with organizational policies regarding ethical business practices