MEDICAL ASSISTANT GENERAL SURGERY

Responsibilities

• Documents and submits required information and data in a timely fashion.
• Clearly and accurately documents designated processes, policies, products, and service offerings, ensuring documentation is tailored to expected readers/users, uses correct terminology, and conforms to required style and format.
• Treats patients and families with compassion and implements a plan of care based on patient needs.
• Monitors and documents patient response to care.
• Establishes rapport with clients, adapting communication style and responding to patient needs.
• Recognizes age-specific responses to treatment and provides effective interventions.
• Respects patient confidentiality and privacy, and supports social, spiritual, and cultural needs of patients and families.
• Manages difficult or emotional patient situations.
• Develops expected outcomes that provide direction for continuity of care, involving patient/family and other disciplines in the process.
• Modifies expected outcomes based on changes in patient assessment.
• Includes the patient and others involved in the care in the evaluation process, documents the results of the evaluation, and evaluates the plan in relation to patient responses and expected outcomes.
• Demonstrates technical skill in using equipment appropriate for the role, understands equipment operation, maintains equipment in working order, and troubleshoots problems.
• Uses technology to increase productivity and adapts to new technology.
• Adheres to hospital and departmental attendance and punctuality guidelines.
• Performs all job responsibilities in alignment with the core values, mission, and vision of the organization.
• Performs other duties as required and completes all job functions as per departmental policies and procedures.
• Maintains current knowledge in present areas of responsibility through self-education and attendance at ongoing educational programs.
• Attends staff meetings and completes mandatory in-services, requirements, and competency evaluations on time.
• Demonstrates competency in providing care to all patients based on age, sex, weight, and demonstrated needs.
• For non-clinical areas, attends training and demonstrates the usage of age-specific customer service skills.
• Wears protective clothing and equipment as appropriate.

Requirements

• High School Diploma or GED (Required).
• 1 year of clinical work experience (Required). Phoebe Putney Health System clinical rotation and/or medical assistant internship experience will be considered in lieu of actual work experience.

Qualifications

Licenses and certifications as required for the role.