Medical Assistant (Future Opportunities)

About the role

At Mia Aesthetics, we are not just leading the way in plastic surgery—we're redefining it. Our goal is simple: to ensure everyone has access to the highest quality plastic surgery without the premium price tag. With an elite team of plastic surgeons across the U.S. and a family of over 150,000 satisfied patients, we're on a mission to make beauty accessible to all. Mia Aesthetics provides on-the-job training, professional development opportunities, opportunities for advancement, benefit offerings, and more. Be a part of a team transforming lives and supporting dreams every day!

Responsibilities

• Applies sanitary, infection control, and safety standards in preparing and sanitizing surgical instruments.
• Accurately and safely handles instruments in accordance with our sterilization process.
• Ensures equipment is properly always working. Should equipment malfunction, immediately escalate to Clinical Administrator for assistance if unable to resolve.
• Correctly peel-packs supplies/instruments, wraps instruments for sterilization, inspects each instrument for use, function, completeness, and cleanliness.
• Documents and maintains accurate sterilization records.
• Performs simple maintenance on equipment (i.e., clean filters and drains).
• Prepares trays for designated areas according to policies and procedures.
• Documents and maintains an inventory of supplies and materials.
• Prepares the surgery suites by gathering, organizing, and preparing surgical supplies and equipment for surgical procedures.
• Monitors inventory of all surgical supplies and equipment and notifies appropriate individuals when supplies are needed.
• Operates medical equipment and performs technical skills according to set policies and standards of care. Seeks timely assistance as appropriate.
• Restock surgery suites with appropriate supplies when procedures have ended for the day.
• Collaborates with members of the surgical and clinical team in developing coordinated outcomes and interventions regarding patient progress and care.
• Ensures the operating rooms are maintained in a clean, safe, and sanitary manner at all times.
• Always follows established HIPPA policies and procedures.
• Brings patients into the examination room in preparation for their follow-up visit.
• Takes and records patient vital signs and obtains urine samples.
• Cleans examination room and executes room turnover.
• Works hand in hand with Surgeons, Massage Therapists, and Nurses to ensure workflow is efficient.
• Communicates with the patients in a manner that instills understanding and confidence about their post-procedure healing instructions.
• Records appropriate patient information on patient charts and/or Salesforce.
• Reports any problems or unusual circumstances to the Clinical Administrator and Surgeon.
• Understands and follows procedures for post-surgical and procedural processes.
• Provides excellent customer service, ensuring that client's unique needs are met.
• Displays consistent professionalism and is empathetic and energetic with patients.
• Provides basic direct care to patients as delegated by a Registered Nurse.
• Monitors vital signs and reports patient’s behavior and well-being to the PACU Registered Nurses.
• Prepares each patient recovery room with necessary items like blankets, pillows, medical equipment etc.
• Other duties as assigned.

Requirements

• Serves as a liaison between patients, nurses, Surgeons, and facility staff.
• Must be willing to help in all areas including sterilization, operating room circulating, and the Post Anesthesia Care Unit (Rotating).
• Minimum High School Diploma required.
• Holds and maintains a Medical Assistant Certification or Registration.
• Holds and maintains an active Basic Life Support (BLS) Certification.
• Bilingual in English and Spanish preferred.
• Physical Requirements:
  • Prolonged periods of standing, bending and reaching low or overhead.
  • Ability to move quickly in response to physician and patient need.
  • High-level visual and auditory acuity for timely response and patient care assessment activities.
  • Must be able to lift up to 50 lbs. occasionally, up to 20 lbs. frequently and/or up to 10 lbs. constantly.
  • Category I exposure to bloodborne pathogens; frequent exposure to chemical hazards; may encounter radiation hazards.