Medical Assistant, Full Time - West Harrison, NY

About the role

VIVO Infusion is seeking a dedicated and compassionate Medical Assistant to join our team in West Harrison, NY. The ideal candidate will play a crucial role within the infusion center as part of a collaborative medical team.

Responsibilities

• Welcomes patients, updates patient charts, and communicates pertinent patient data to providers and nurses.
• Assists with administrative tasks such as scheduling, managing phone calls, and processing payments.
• Oversees and ensures efficient turnover of exam rooms.
• Aids in collecting and preparing lab specimens as directed.
• Triage patient phone calls and messages, documenting them appropriately.
• Manages supply orders and ensures exam rooms are disinfected and stocked.
• Supports Patient Services team in obtaining prior authorizations for prescribed treatments and documents.
• Assists in obtaining records required for the patient's chart.
• Demonstrates effective communication skills, reporting patient issues as needed.
• Fulfills infection control protocols as per company and CDC guidelines.

Qualifications

• High school graduate or equivalent.
• Medical Assistant Certification preferred.
• CPR/BLS certification required prior to start date.
• One year of experience working within a clinical environment.
• One year in an administrative, patient-facing, or customer service role.
• Phlebotomy and lab processing skills preferred.

Skills

• Self-motivated with the ability to work independently.
• Outstanding communication and interpersonal skills.
• Computer skills for electronic recordkeeping.
• Effective handling of hazardous materials and maintaining confidentiality.

Benefits

• Medical, Dental, Vision coverage.
• HSA with employer contribution.
• Touchcare - Insurance Concierge Service.
• 401K with match up to 4%.
• PTO: Accrual 3+ weeks.
• PTO buy-back, PTO rollover, and PTO donation program.
• Wellness reimbursement program - $360 annually.
• Employee referral bonus - uncapped.
• Tuition assistance program & professional association reimbursement.
• Employee Assistance Program (Employer-provided).
• Short and long-term disability (Employer-provided).
• Life insurance (Employer-provided).