Medical Assistant-- Full Time - CHC of Middletown - Signon Bonus*

Job Description

Full Time Opportunity, Monday- Friday, day shift with evening coverage as business needs, with one Saturday per month, Compensation at $21 per hour plus healthcare benefits. Signon Bonus! Eligible for a one-time bonus of $500 if certified (AAMA or NHA) or a registered (AMT) Medical Assistant within 90 days of hire date. Also eligible to receive a one-time bonus of $500 at 9 months of employment. If Certified/Registered prior to offer, eligible for a one-time $1,000 sign-on bonus.

Role and Responsibilities

• Applies evidence-based guidelines from major regulatory and specialty groups, performs pre-visit preparation for all primary care patients scheduled to be seen.
• In collaboration with the primary care nurse and provider, “e-huddles” utilizing the Planned Care Dashboard (an electronic tool that summarizes all care that is due for a patient at the time of their visit) to ensure complete and thorough primary care visits.
• Prepares patients to be seen by provider in the telehealth environment including guiding patients on the use of video telehealth technology.
• Manages virtual telehealth sessions for multiple providers using Zoom technology including set up of virtual exam rooms, admitting patients, and pre-visit preparation.
• Supports clinical teams in the collection of paperwork, request of records, scheduling of follow up visits, and other administrative support tasks for clinical teams.
• Collaborates with providers, clinical and clerical support staff to facilitate appropriate telehealth patient flow.
• Prepares patients to be seen by provider, using established criteria as appropriately determined by the nature of the visit (i.e., sick, PE, WCC, etc.).
• Accurately documents chief complaint and results from evidence-based screening tests.
• Accurately performs and documents patient vital signs.
• Independently and accurately performs appropriate CLIA waived tests, EKG, hearing & vision test.
• Prioritizes work responsibilities on a daily basis, decreasing waiting time.
• Collaborates with providers, clinical and clerical support staff to facilitate appropriate patient flow.
• Effectively works as a member of the health care team assisting other team members as needed, or requested.
• Maintains a clean, orderly, safe working environment.
• Oversees maintenance of supplies and documents in medical logs as directed.
• Setup and stock exam rooms and clean rooms at end of each day worked.
• Adheres to all infection control standards, follows Universal Precautions and safety policies and procedures of the Agency.
• Maintains yearly CPR certification as required for all clinical employees.
• Exhibits excellent customer service skills to external and internal customers at all times with a focus on quality of care and teamwork that focuses on the needs of the department and/or the business in conjunction with the full mission of the Agency.
• Complies with Agency mandated in-service training workshops (EOC, Working Safely, Abuse, etc.).

Qualifications

• High school diploma or equivalency.
• Completion of a Medical Assistant course from an accredited/recognized school.
• Medical Assistant board certification (AAMA, NHA)/registration (AMT) or achieved within 90 days of hire.
• Must have reliable transportation as this is a float position.
• EKG use, appointment scheduling, word processing and computer skills, and familiarity with medical testing procedures.
• Sound organizational skills and accuracy at all levels of job.
• Prior demonstrated excellent communication and customer service skills.
• Must be team focused and demonstrate leadership qualities.
• CHC requires as a condition of employment current American Red Cross CPR for the Professional Rescuer and AED (CPR/FPR/AED) certification. The only acceptable alternative is current American Heart Association BLS/AED for Healthcare Providers certification.

Preferred Skills

• Bilingual.
• Expert knowledge of the electronic health record.

Skills and Education

• High school diploma or equivalency.
• Completion of a Medical Assistant course from an accredited/recognized school.
• Medical Assistant board certification (AAMA, NHA)/registration (AMT) or achieved within 90 days of hire.

Required Licenses/Certifications

• CPR Certified.
• Medical Assistant board certification (AAMA, NHA)/registration (AMT) or achieved within 90 days of hire.

Physical Requirements/Work Environment

• Requires manual dexterity to perform clinical tasks, moderate physical activity including standing, walking and lifting.
• Potential exposure to blood borne pathogens and/or bio-hazardous material.

Additional Qualifications

• Communicates clinical/client information to providers accurately.
• Accurately takes messages, and communicates on the telephone.
• Communicates effectively with other medical assistants, collaborates with medical provider and nursing staff.
• Access to clients’ charts and health care information.
• Maintains client confidentiality.

Organization Information

• Location: Community Health Center of Middletown, City Middletown, State Connecticut.
• Time Type: Full time.