Medical Assistant - Full-Time - AVALA Spine

Essential Duties and Responsibilities

• Taking notes during patient visits and documenting them in the electronic health records system.
• Learning about the medical process and using a team approach with patient documentation.
• Working with a Physician to complete medical records.
• Communicating with patients and Physicians professionally.
• Handling all patient calls, refill requests, and clinic duties in a timely manner.
• Helping electronically prescribe medication for patients.
• Capturing physicians' procedure schedule by scheduling cases appropriately based on surgeon, case length, and day of week.

Core Competencies

• Action Orientation
• Communications
• Creativity/Innovation
• Critical Judgment
• Customer Orientation
• Interpersonal Skills
• Leadership
• Teamwork

Professional Requirements

• Maintains dress code standards and adheres to dress code policy.
• Completes annual education requirements.
• Maintains regulatory requirements.
• Maintains patient confidentiality at all times.
• Reports to work on time and as scheduled, completes work within designated time.
• Wears identification while on duty, uses computerized punch time system correctly.
• Completes in-services and returns in a timely fashion.
• Attends annual review, department in-services, staff meetings, and/or reviews all monthly staff meeting minutes per HealthStream.
• Represents the organization in a positive and professional manner.
• Participates in performance improvement and continuous quality improvement (CQI) activities.
• Complies with all organizational policies regarding ethical business practices.
• Communicates the mission, ethics, and goals of the hospital, as well as the focus statement of the department.
• Promotes professional growth of subordinates by sharing knowledge and/or directing them to sources if information appropriate to given situation. Utilizes journals, books, etc. to learn and/or improve new techniques and equipment.
• Assists other staff members in performing any duty that enhances the delivery of patient care.

Regulatory Requirements

• High school graduate or equivalent
• Current BLS certification
• Minimum of six (6) months to one (1) year of related work experience.
• Pain management experience required.

Skills

• Ability to communicate effectively in English, both verbally and in writing.
• Basic computer knowledge.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to talk and hear.
• This position is very active and requires repetitive motions, standing, walking, bending, kneeling, and stooping all day.
• The employee must frequently lift or move items weighing up to 50 pounds.