Medical Assistant- Full-Time

About us: The Center for Orthopedic Research and Education (CORE Institute) is ranked #1 for Orthopedic Practices and Healthiest Healthcare Employers, and #3 for Best Healthcare Workplace Culture by Ranking Arizona: The Best of Arizona Businesses.

Benefits

• Competitive Health & Welfare Benefits
• Monthly $43 stipend to use toward ancillary benefits
• HSA with qualifying HDHP plans with company match
• 401k plan after 6 months of service with company match (part-time employees included)
• Employee Assistance Program available 24/7 to provide support
• Employee Appreciation Days
• Employee Wellness Events

Qualifications

• 1-2 years of experience in orthopedics, spine surgery, or pain management is preferred. In lieu of experience, must meet one of the following:
  • Graduated from a formal training program during the last 12-18 months and hold a CMA certificate; or
  • Grandfathered in as defined by State regulation (must pass the MA competency exam within the first six months of employment).
• Active Medical Assistant certification such as:
  • Registered Medical Assistant (RMA) with current membership from American Medical Technologists (AMT); or
  • Certified Medical Assistant (CMA) with current membership from American Association of Medical Assistants (AAMA); or
  • Certified Clinical Medical Assistant (CCMA) with current membership from National Health Career Association (NHA) (test administered after 7/1/2017 only); or
  • National Certified Medical Assistant (NCMA) with current membership from National Certified Competency Testing (NCCT); or
  • Per State regulations.
• Experience with office medical procedures, treatments, insurance, managed care operations, EMR, and scheduling software.
• Certification or additional training must meet the requirements for meaningful use.
• BLS certification required.
• High school diploma/GED and graduation from an accredited Medical Assistant training program as defined by state regulations.
• Preferred: Two years of experience in an outpatient physical therapy clinic or experience with orthopedics.

Responsibilities

• Facilitates communication between the patient and the provider during patient care:
  • Collect and share pertinent information with the provider.
  • Receive and act on directives from the provider.
• Prepare patients for visits with the provider, including:
  • Rooming patients, obtaining and documenting vitals.
  • Reviewing intake paperwork, pulling up radiology images.
  • Removing dressings, procedure set-up, injection prep, accurate data entry into EMR.
• Complete tasks associated with Company initiatives such as PROs, Quality Payment Programs, etc.
• Maintain exam room standards:
  • Restock rooms at the end of each clinic day.
  • Clean rooms and tables as needed during and at the end of each day.
  • Monitor and replace biohazard and sharps containers as needed.
• Assist the provider in preparing patient prescriptions and completing medical and patient forms (e.g., work release, FMLA).
• Retrieve and respond to voicemails within 24 business hours and document actions in EMR.
• Prepare patient electronic charts for clinic visits before the date of service:
  • Verify outstanding testing results are in EMR.
  • Confirm patient appropriateness to the provider (body part and/or insurance).
  • Note imaging, DME, or casting needed prior to the provider visit.
• Scan clinical documents into EMR.
• Print clinic schedules on the morning of the date of service.
• Ensure patients receive education as indicated by the provider.
• Manage EMR desktops of assigned providers in a timely manner.
• Act as PTO Buddy per clinic plan.
• Create and promote a positive patient experience.
• Maintain a HIPAA-compliant environment.
• Maintain a clean workspace.