Medical Assistant - Full-Time

About the role

Description: At Conservative Care Occupational Health (CCOH), we provide comprehensive occupational medicine and urgent-care services designed to keep employees healthy, safe, and work-ready. Our team takes pride in delivering exceptional, compassionate care with professionalism and efficiency. We’re looking for a Medical Assistant who will play a vital role in providing a welcoming, organized, and patient-focused experience for everyone who walks through our doors, as well as will need to have Medical Assisting experience/certifications to help out with back of house.

Responsibilities

• Greet patients and visitors warmly and professionally, ensuring a positive first impression.
• Manage check-in and check-out processes: schedule appointments, verify demographics and insurance, update records.
• Answer and route phone calls, respond to inquiries and support front-desk communication.
• Collect co-payments, outstanding balances and insurance details accurately, maintaining financial integrity.
• Maintain a clean, organized reception area and ensure documentation is properly scanned/entered into the EHR.
• Affiliate with administrative tasks such as filing, faxing, data entry and supporting the clinic team.
• Cookordinate with medical staff to optimize patient flow and communication.
• Uphold patient confidentiality per HIPAA, and contribute to an efficient, respectful clinic environment.
• Assist when needed in back of house with taking vitals, checking rooms, and assisting the provider with any needs.

Requirements

• Minimum Qualifications: High school diploma or equivalent required. Active Medical Assistant certification/degree (CMAA, CMA, RMA).
• Strong verbal and written communication skills; able to interact professionally with patients, providers and team members.
• Excellent organizational skills and ability to multitask in a fast-paced environment.
• Proficiency with Microsoft Office (Word, Excel) and comfortable learning EHR software.
• Ability to handle sensitive and confidential information with discretion.
• Professional appearance and demeanor, and a customer-service mindset.

Benefits & Perks

• Comprehensive health, dental, and vision insurance.
• Paid Time Off (PTO) and paid holidays.
• 401(k) retirement plan with company match.
• No weekend or evening shifts — maintain work/life balance.
• Opportunities for growth and advancement within the company.
• Supportive team culture and professional development resources.