Medical Assistant - FT, Days, Primary Care Clinic

About the role

Medical Assistants (MA) in the medical office setting support providers by delivering direct and indirect patient care in a professional, courteous, and efficient manner. The MA may assist with clinical procedures, maintains accurate documentation, and provides administrative support to ensure smooth daily operations. The MA functions within their defined scope of practice (based on office type clinic/HOD), under supervision, and in alignment with Mercy's mission and standards of care.

Location: Mercy Hospital Southeast - Primary Care Clinic, 817 S MT Auburn, Cape Girardeau, MO 63701

Responsibilities

• Delivering direct and indirect patient care
• Assisting with clinical procedures
• Maintaining accurate documentation
• Providing administrative support
• Ensuring smooth daily operations

Requirements

• High school diploma or equivalent
• New hire must attend MA Clinic Academy training
• For Hospital Outpatient Departments: BLS (Basic Life Support) certification
• Preferred: Graduate from an accredited Medical Assistant program
• Preferred: One year of experience in an outpatient or ambulatory care setting
• Preferred (Non-HOD Clinics): BLS (Basic Life Support) certification
• Work environment: Outpatient clinical setting with frequent patient interaction; requires standing, walking, lifting, and use of clinical equipment; potential exposure to infectious materials (PPE provided)
• Physical requirements: Ability to push, pull, and/or lift 50 pounds regularly; prolonged standing and walking each shift; ability to grip, reach, bend, kneel, twist, and squat to perform duties

Skills, Knowledge, and Abilities

• Strong communication and interpersonal skills
• Proficiency with EHR systems and clinical documentation
• Ability to multitask and adapt in a fast-paced clinical environment
• Knowledge of common outpatient procedures and equipment
• Commitment to patient-centered care and professional growth
• Demonstrates knowledge of varying differences and behaviors among populations served

Benefits

• Medical, dental, and vision coverage
• Paid time off
• Tuition support
• Matched retirement plans for team members working 32+ hours per pay period
• Caring, collaborative team where your voice matters
• Opportunity to help shape the future of healthcare through innovation, technology, and compassion

Schedule

Full-Time (40 hours per week), Monday–Friday, 8:00 AM–4:30 PM