Medical Assistant - FT, Days, Primary Care Clinic

About the role

Medical Assistants (MA) in the medical office setting support providers by delivering direct and indirect patient care in a professional, courteous, and efficient manner. The MA may assist with clinical procedures, maintains accurate documentation, and provides administrative support to ensure smooth daily operations. The MA functions within their defined scope of practice (based on office type clinic/HOD), under supervision, and in alignment with Mercy's mission and standards of care. Located at Mercy Hospital Southeast – Primary Care Clinic, 817 S MT Auburn, Cape Girardeau, MO 63701.

Responsibilities

• Assist with clinical procedures
• Maintain accurate documentation
• Provide administrative support to ensure smooth daily operations
• Function within defined scope of practice under supervision
• Align work with Mercy's mission and standards of care

Requirements

Minimum qualifications:

• High school diploma or equivalent
• Completion of MA Clinic Academy training (required for new hires)
• BLS (Basic Life Support) certification – required for Hospital Outpatient Departments

Qualifications

Preferred qualifications:

• Graduate from an accredited Medical Assistant program
• One year of experience in an outpatient or ambulatory care setting
• BLS (Basic Life Support) certification – preferred for Non‑HOD clinics

Skills, Knowledge, Abilities

• Strong communication and interpersonal skills
• Proficiency with EHR systems and clinical documentation
• Ability to multitask and adapt in a fast‑paced clinical environment
• Knowledge of common outpatient procedures and equipment
• Commitment to patient‑centered care and professional growth
• Demonstrates knowledge of varying differences and behaviors among populations served

Work Environment

Outpatient clinical setting with frequent patient interaction. Requires standing, walking, lifting, and use of clinical equipment. Potential exposure to infectious materials; PPE provided.

Physical Requirements

• Ability to push, pull, and/or lift 50 pounds on a regular basis
• Prolonged standing and walking each shift
• Ability to grip, reach, bend, kneel, twist, and squat to perform duties

Benefits

From day one, Mercy offers outstanding benefits including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Schedule

Full‑Time (40‑hrs per week), Monday‑Friday, 8:00 AM – 4:30 PM.