Medical Assistant Front Office - PART-TIME ONLY

Benefits

• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

About the role

To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.

Responsibilities

• Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
• Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
• Register patients, update patient records, verify insurance accurately and timely, and check patients out
• Determine, collect, and process patient payments and address collection and billing issues
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
• Balance daily patient charges (cash, check, credit cards) against system reports
• Complete closing procedures by preparing closing documentation and submitting required reports
• Complete cash control procedures and secure financial assets
• Maintain complete and accurate documentation

Qualifications

• High School graduate or equivalent
• Previous medical clerical experience preferred
• Basic computer knowledge, e.g., Microsoft Office
• Accuracy and detail orientation
• Positive customer service skills
• Well-groomed appearance
• Clear and articulate phone mannerisms

Skills

• Accuracy and attention to detail
• Customer service skills
• Computer literacy (Microsoft Office)

Benefits

• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

Pay

$21.00 - $23.00 per hour

Schedule

Hours may vary based on the franchise location.