Medical Assistant/Front Desk

About the role

The Medical Assistant/Front Desk at Greenwich Medical Spa (GMS) is a full-time position that requires a high energy and dedicated individual. This role works closely with clinicians to prepare patients for treatments, greets patients, schedules appointments, and maintains all areas of the spa.

Responsibilities

• Prepares treatment rooms and equipment at the beginning of the day and closes rooms down at the end of the day.
• Prepares patients for treatments by reporting patient history summary, drawing blood (if applicable), preparing the room set up/procedure set up, cleansing, and preparing the treatment area, and any additional preparation needed for treatments.
• Obtains pre and post photography.
• Prepares patients for treatments by reporting patient history summary, drawing blood (if applicable), preparing the room set up/procedure set up, cleansing, and preparing the treatment area, and any additional preparation needed for treatments.
• Counsels patients by reviewing pre and post treatment care instructions.
• Maintains all treatment rooms by ensuring linens are clean, trash is emptied, and rooms are always impeccably clean.
• Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
• Schedules appointments and checks out patients.
• Maintains all areas of the Medspa - public areas and treatment rooms.
• Answers inquiries from patients and leads in the sale of product or service.
• Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit, obtains consents for treatments.
• Prepares patients for treatments by reporting patient history summary, drawing blood (if applicable), preparing the room set up/procedure set up, cleansing, and preparing the treatment area, and any additional preparation needed for treatments.
• Keeps supplies ready by inventorying stock, placing orders, and verifying receipt.
• Ensures all services and products offered are understood by patients.

Requirements

• A strong understanding of all services and products offered.
• Able to answer inquiries from patients.
• Able to lead in the sale of product or service.
• Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit, obtains consents for treatments.
• Prepares patients for treatments by reporting patient history summary, drawing blood (if applicable), preparing the room set up/procedure set up, cleansing, and preparing the treatment area, and any additional preparation needed for treatments.
• Keeps supplies ready by inventorying stock, placing orders, and verifying receipt.
• Maintains all treatment rooms by ensuring linens are clean, trash is emptied, and rooms are always impeccably clean.
• Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.

Qualifications

• High school diploma or equivalent.
• Experience with Zenoti a plus!

Skills

• Excellent communication skills.
• Attention to detail.
• Organizational skills.
• Customer service orientation.

Benefits

• Employee allowance for services and skin care products.
• Employee discount.
• Paid Time Off.
• Paid Holidays.
• Medical, Dental, & Vision coverage.
• Voluntary Supplemental Insurance such as Hospital, Critical Illness, AD&D.
• 401k.

Pay

$X per hour, depending on experience.

Schedule

Full-time schedule available.