Medical Assistant for Surgical Oncology

OhioHealth is a belief system focused on lifelong wellness partnerships, guiding individuals to uncover their own power to be healthy. We are committed to learning, growth, and excellence in healthcare.

About the role

This position is responsible for administrative and clinical duties delegated by the physician, with a focus on surgery scheduling and cross-training in front desk and referral coordination. The role requires travel between the Bing Cancer Center, Pickerington Methodist Hospital, and Grant Medical Center. Hours are Monday–Friday, 8:00 AM–4:30 PM.

Responsibilities

• Facilitate efficient and effective patient flow, including preparing patients for visits and providing services as determined by providers in compliance with licensure and policy.
• Complete Care Connect EMR documentation and perform administrative duties to ensure up-to-date information, including EMR in-basket maintenance.
• Maintain and clean work areas, equipment, and report malfunctions to appropriate personnel.
• Communicate respectfully with patients and collaborate with the healthcare team to ensure continuity and quality of care.
• Collect and monitor patient data, reporting needs as directed.
• Maintain documentation for patient chargeable items/services.
• Monitor processes and services for quality, cost-effectiveness, and efficiency; engage in process and quality improvement activities.
• Make and implement recommendations to improve operational efficiency and introduce new services.
• Stay current with best practices in the field to maintain professional competence.
• Complete required training and education, including department-specific requirements.
• Promote patient quality, safety, and experience initiatives; act as a role model.
• Serve as a subject-matter expert (SME) in areas such as quality, performance improvement, and EMR (e.g., EPIC Super User).
• Oversee patient flow, including preparation for visits/admissions and providing education as determined by providers.
• Lead and support the development of standard work and customizations.
• Function as a clinical preceptor and train new staff.
• Maintain compliance with scope of practice and High Reliability Organization (HRO) standards for safety, quality, and efficiency.

Requirements

• High School Diploma or Equivalent and one of the following:
  • Completion of a High School Medical Assistant Career Technical Program, or
  • Graduation from an accredited School of Medical Assisting, or
  • Completion of Military Medic training, or
  • Certification as a Paramedic (EMT-P), or
  • At least one year of experience as a physician-trained Medical Assistant in a similar clinical setting.
• Basic Life Support (BLS) certification from the American Heart Association.

Schedule

Full-time, Monday–Friday, 8:00 AM–4:30 PM (40 scheduled weekly hours).