Medical Assistant - Float Pool

Located in Nashville, Tennessee, Vanderbilt University Medical Center operates at a global crossroads of teaching, discovery, and patient care. It is a community where expertise is valued, knowledge is expanded, and abilities are challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and uniqueness is celebrated.

About the role

Supports the licensed healthcare team in performing office examinations and procedures by organizing and managing clinic patient flow, gathering and documenting patient screening data, assisting with patient and family education, and communicating with the patient's healthcare team.

Responsibilities

• Directs and supports patient flow as well as unit operations by maintaining supplies, equipment, and unit environmental standards.
• Facilitates identification of resources to meet patient healthcare needs.
• Performs and assists with procedures according to organizational and departmental standards.
• Collects and documents patient screening data for the healthcare team.
• Assists with patient and family education.

The responsibilities listed are a general overview of the position; additional duties may be assigned.

Technical Capabilities

• Planning & Organizing (Fundamental Awareness): Demonstrates ability to anticipate basic resource needs, identify discrete tasks, set priorities, define dependencies, schedule activities, meet deadlines, and organize work for own assignments. Matches equipment and capital resources to task demands. Prepares and presents clear status reports.
• Environment of Care (Novice): Demonstrates fundamental proficiency with setup and maintenance of patient exam rooms, supplies, and equipment.
• Clinical Competencies (Novice): Demonstrates fundamental proficiency to assist and perform clinical care, including vital signs, phlebotomy, specimen collection, medication administration, and point-of-care testing as directed by unit standards.
• Clinical Patient Documentation (Fundamental Awareness): Has limited experience or training working with clinical applications for patient documentation.

Core Accountabilities

• Organizational Impact: Performs routine tasks that may impact team performance with occasional guidance.
• Problem Solving/Complexity of Work: Utilizes discretion and research to solve routine problems.
• Breadth of Knowledge: Applies knowledge of standards, established processes, and procedures relevant to the role.
• Team Interaction: Provides guidance to entry-level co-workers.

Core Capabilities

• Supporting Colleagues:
  • Develops Self and Others: Continuously improves own skills by identifying development opportunities.
  • Builds and Maintains Relationships: Seeks to understand colleagues' priorities and working styles, developing relationships across areas.
  • Communicates Effectively: Openly shares information and communicates in a clear, courteous manner.
• Delivering Excellent Services:
  • Serves Others with Compassion: Invests time to understand problems and needs, providing excellent service.
  • Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises concerns in a timely manner.
  • Offers Meaningful Advice and Support: Listens carefully to understand issues and provides accurate information and support.
• Ensuring High Quality:
  • Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards.
  • Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of safety conditions and reports unsafe conditions appropriately.
• Managing Resources Effectively:
  • Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches.
  • Stewards Organizational Resources: Displays understanding of how personal actions impact departmental resources.
  • Makes Data-Driven Decisions: Uses accurate information and good decision-making to achieve results on time and without error.
• Fostering Innovation:
  • Generates New Ideas: Proposes or accepts ideas that impact day-to-day operations by offering suggestions for enhancement.
  • Applies Technology: Quickly absorbs new technology and understands when to utilize appropriate tools and procedures.
  • Adapts to Change: Embraces changes by keeping an open mind and incorporating change instructions into work.

Requirements

• Graduate of an approved discipline-specific program.
• Less than 1 year of relevant work experience.

Benefits

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package that may include health, disability, retirement, and/or wellness offerings to enhance well-being and professional growth.