Medical Assistant - Float

About the role

As a Medical Assistant or Medical Assistant Trainee at PHC you will support the delivery of healthcare by providing clinical care and administrative support as delegated by licensed clinical staff. You will work in accordance with standard and scope established by PHC policies and procedures and will performs work with special consideration for patient safety and infection control policies and procedures. In this position, you will be based at West Side Clinic and will regularly float to PHC medical clinics in Des Moines. You may be asked to float to clinics in Ames or Marshalltown as needed.

Responsibilities

• Collaborates with assigned Patient Care Team and others to provide needed healthcare to patients in a clinic setting.
• Performs assigned workflows efficiently and effectively.
• Prepares for exam/procedure and assists provider as requested.
• Facilitates the patient rooming and intake process and obtains accurate patient vital signs per established workflow.
• Documents patient care accurately and timely in the electronic health record.
• Completes timely prior authorizations and referrals per established guidelines.
• Performs point-of-care testing per CLIA guidelines and other established workflows.
• Ensures service orders are completed timely.
• Administers medications, immunizations, and treatments per written or standing orders.
• Provides patient education appropriate to the patient’s age and identified learning needs.
• Completes and accurately documents quality controls per established process.
• Performs pre-cleaning and transport of contaminated instruments per infection control policies and procedures.
• Routinely evaluates supply levels in exam rooms, removing expired supplies and restocking as appropriate.
• Performs other duties as assigned.

Qualifications

Medical Assistant: Post-secondary diploma, certificate, or Associate degree in Medical Assisting or high school diploma or equivalent plus a minimum of one year of experience as a Medical Assistant. Must be obtained within 90 days of employment: Basic Life Support for Healthcare Providers. Mandatory Reporter Training for Child Abuse and Dependent Adult Abuse recognized by the State of Iowa.

Medical Assistant Trainee: High school diploma or equivalent. A minimum of one year of experience providing direct patient care that included clinical competencies such as: vital signs, patient rooming & intake, electronic health record documentation, medication reconciliation, venipuncture, injections, electrocardiography, point-of-care testing, medication administration, clinical judgment & escalation, infection control, or patient education. For internal candidates, a minimum of one year of experience at PHC may be considered in lieu of direct patient care experience. Must be obtained within 90 days of employment: Basic Life Support for Healthcare Providers. Mandatory Reporter Training for Child Abuse and Dependent Adult Abuse recognized by the State of Iowa.

Skills

• Basic computer proficiency, including use of email, word processing, and spreadsheet applications.
• Excellent interpersonal, teamwork, and collaboration skills.
• Effective written and verbal communication skills.
• Excellent customer service skills.
• Demonstrates initiative with ability to work independently with minimal supervision.
• Organization and prioritization skills.
• Detail orientation with a high degree of accuracy.
• Effective problem-solving skills.
• Demonstrates professionalism, interacts with others calmly and empathically, and effectively works through difficult interactions.

Pay

The hiring range for a Medical Assistant Trainee is typically $17.00‑21.25 per hour and for a Medical Assistant is $18.65‑23.35 per hour. Highly experienced candidates may be considered for additional compensation up to the pay range maximum. This position is eligible for a $0.50 per hour float pay supplement and a $5.00 per hour shift differential is applied when working a 3‑hour shift either on a Saturday or after 5 PM on a weekday. You will be eligible for mileage reimbursement for miles driven to work sites minus your normal daily work commute from your home to the home location for this position.

Benefits

• Generous PTO accrual
• Eight paid holidays
• License/certification fee reimbursement*
• Paid time off for continuing education*
• Tuition reimbursement