Medical Assistant - Float
Community health is about more than just vaccines and checkups. It’s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision: a community where everyone is healthy and happy. We’re with you every step of the way, with the care you need for each of life’s chapters. As a private, non-profit 501(C)(3) community health organization, we serve over 414,000 medical, dental, and behavioral health visits from more than 95,000 people annually in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance. Since 1969, our employees have been making this mission a reality through compassion, integrity, professionalism, collaboration, and going above and beyond.
About the role
The Medical Assistant will support various providers, advanced providers, and registered nurses to provide excellent patient-centered care and services within a dynamic team environment. This role communicates with patients and performs clinical services to ensure high-quality patient care in a fast-paced environment.
This opportunity is for a Float Medical Assistant role supporting the following clinics: Corona, Riverside FQHC, Rialto, and Arlanza. You will be expected to float between these sites based on organizational needs. As a Float Pool member, you won’t have a single “home site” but will rotate across multiple clinics within a specific Float Zone. This role is dynamic and requires a high level of flexibility.
Responsibilities
- Direct Patient Care
- Communicates and performs clinical care services with patients
- Takes patient vital signs and obtains patient intake information
- Performs clinical procedures such as blood draws, vaccines, nebulizer treatments, ear lavages, and EKGs
- Discusses patient needs and provides education and resources to patients directly
- Ensures exam rooms are stocked, cleaned, and set up for examinations and procedures
- Provider and Team Support
- Coordinates provider workflows to ensure efficient patient care
- Ensures provider has all pertinent information required for each patient visit, including diagnostic images, labs, and required screenings
- Assists other providers and care teams in women’s health, pediatrics, and general medicine departments as needed
- Clinical Administration
- Utilizes electronic health records to order, process, and document clinical treatment plans for patients as directed by the provider
- Conveys information to patients via telephone or email under the direction of a provider or Registered Nurse
- Provides patients with requested documents after review to ensure forms are complete, accurate, and executed by the provider
- Completes ongoing/annual training for position compliance
Requirements
- High School diploma or GED required
- Valid Medical Assistant Certificate from an accredited program required
- Current Basic Life Support (BLS) certification is required upon hire and must be maintained as a condition of employment (AHA guidelines, may be completed through approved online providers such as ProMed)
- Valid CA driver license and proof of auto insurance required
- One year of medical assistant experience preferred
Qualifications
- Bilingual (English/Spanish or English/Arabic) highly preferred
- Familiarity with medical procedures and terminology
- Proficiency with electronic health records system experience preferred
- Intermediate computer and data entry skills
- Must use sound judgment to anticipate needs of patients and providers
- Flexibility with changing priorities and time-sensitive deadlines
- Use emotional and cultural intelligence to provide appropriate communication and patient care
- Exemplify compassion to patients and team members
- Ability to successfully manage multiple tasks simultaneously
- Ability to work as part of a team as well as independently
- Ability to work with highly confidential information in a professional and ethical manner
Physical Requirements
- Ability to lift/carry 15 lbs/weight
- Ability to stand for long periods of time
Pay
Pay Range: $24.95 - $34.93 per hour, depending on experience. This Float Medical Assistant role includes an additional $2.00 per hour float differential on top of the standard Medical Assistant pay rate.