Medical Assistant - Float

Job Description

Aid physicians with medical procedures in the office setting. Responsibilities include phlebotomy, laboratory testing, quality control, instrument troubleshooting, and maintenance. Key areas of responsibility include:

• Performing quality control procedures before patient testing.
• Carrying out laboratory blood work and blood draws.
• Following laboratory procedures for specimen handling and processing.
• Maintaining accurate and precise technical laboratory procedures meeting regulatory standards.
• Preparing blood or bone marrow slides for evaluation, sending lab results to appropriate facilities, and documenting in patient charts.
• Documenting patient encounters, preparing encounter forms, and charging patients for services.
• Assisting with medical procedures such as bone marrows, fine needle aspirates, paracentesis, and pelvic exams.
• Obtaining vital signs, height, weight, pain levels, and conducting PHQ9 depression screenings.
• Preparing and reviewing scans and CDs for physician’s review.
• Maintaining laboratory inventory and ordering supplies as needed.
• Initiating troubleshooting procedures for instrument malfunctions and contacting service companies.
• Performing EKG testing when applicable.
• Maintaining compliance with state and federal regulatory agencies.
• Adhering to AON and departmental policies and procedures, including IT policies and disaster recovery plans.
• Maintaining confidentiality of patient information.
• Assisting in training new employees.
• Working at multiple AON locations as needed.
• Occasionally working overtime and weekends.

Qualifications

• High school diploma or equivalent.
• BLS certification required.
• Valid driver’s license and vehicle for travel to other clinic locations.
• One year experience as a medical assistant in clinic or physician’s office with venipuncture ability.

Core Capabilities

• Analysis & Critical Thinking: Solid problem-solving, analysis, decision-making, planning, time management, and organizational skills.
• Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation, and diversity awareness.
• Communication Skills: Good command of the English language, proficiency in MS Office, and proficiency in EMR.
• Customer Service & Organizational Awareness: Strong customer focus, ability to build a culture of quality, performance effectiveness, and operational excellence.
• Self-Management: Effective time management, stress management, self-motivation, self-starter, and ability to work independently with limited supervision.

Travel

25% standard core workdays/hours: Monday to Friday, 8:00 AM – 5:00 PM. Occasional overtime and weekend shifts based on location hours and operational needs.