Medical Assistant - Float

About the role

Rediscover Purpose with ADVENT. At ADVENT, we do healthcare differently by focusing on innovative solutions and patient-first care. As a Medical Assistant on the Float team, you will ensure patients feel supported and cared for from their very first visit through every step of their journey.

Locations

• Hendersonville clinic
• Franklin clinic

Responsibilities

• Greet, room, and take vitals of patients
• Ensure clinic patient appointments run in a timely manner, communicating with physicians and advanced practice providers for necessary information before they see patients
• Sanitize exam rooms after each patient
• Sanitize equipment used in clinics including instruments, scopes, and specialty procedure equipment
• Record into the patient’s EHR encounter as necessary per visit
• Support clinical procedures as delegated by the supervising physician, including patient preparation, procedure scheduling, assisting during procedures, and reviewing discharge instructions
• Rotate/stock pharmaceutical closet; dispose of expired medications
• Maintain inventory of medical supplies and non-sample pharmaceuticals
• Order medical supplies and pharmaceuticals as needed, per established protocol
• Crosstrain in Patient Service Representative duties
• Identify, propose, and implement continual improvements to drive process efficiency, scalability, and innovation within the scope of your work that enhances our ability to achieve the ADVENT vision
• Support the overall success of the organization and perform other related duties as requested by leadership
• Plan and adapt with business growth and strategy, cross-training where necessary to accommodate different situations and locations
• Follow all legal and compliance requirements, including HIPAA guidelines to maintain patient privacy

Requirements

• Medical Assistant experience preferred, such as CMA (AAMA), Registered Medical Assistant (RMA), or Certified Clinical Medical Assistant (CCMA)
• Minimum of two years of working experience
• Procedure assisting experience preferred
• Excellent time management skills, including ability to work autonomously and with minimal direction
• Strong customer service orientation with excellent communication skills, including phone, verbal, written, and active listening, with the ability to build rapport with patients
• Ability to solve problems with the focus on patient experience to make critical decisions
• Experience working with performance-based goals or metrics
• Solid data entry and technology skills including Outlook, Word, Excel, EHR
• Tech-savvy with experience in Microsoft Office and Electronic Health Records
• High attention to detail and accuracy
• A problem-solver who thrives in a fast-paced environment
• A positive, team-oriented attitude and strong work ethic
• Must be willing to assist and train at various clinics within the market as needed
• Valid driver’s license

Benefits

• 16+ days of PTO (prorated your first year based on start date) & holiday pay
• 401k contribution
• Life insurance

Schedule

• Monday & Wednesday: 8:30 am – 4:30 pm
• Tuesday: 8:00 am – 5:00 pm
• Thursday: 8:30 am – 5:30 pm
• Friday: 8:30 am – 2:30 pm

Pay

$16.77 – $25.00