Medical Assistant - Float (32143)

Position Purpose

Serve as the medical assistant float between the offices within the region/territory as needed. This position may be involved in both the clinical and administrative areas including assisting physicians with patient care and handling clerical, environmental, and organizational tasks. Provides information to patients so they may fully utilize and benefit from the clinical services.

Responsibilities

• Fulfills patient care responsibilities as assigned that may include:
  • Checking schedules and organizing patient flow
  • Accompanying patients to exam/procedure room
  • Assisting patients as needed with walking transfers, dressing, collecting specimens, preparing for exam, etc.
  • Collecting patient history and checking vital signs
  • Performing screenings per provider guidelines
  • Assisting providers as needed, charting, and phone triage
  • Medication administration and relaying instructions to patients/families
  • Answering calls and providing pertinent information
  • Prescription verifications with physician’s orders
• Fulfills clerical responsibilities as assigned that may include:
  • Sending/receiving patient medical records
  • Obtaining lab/X-ray reports, hospital notes, referral information, etc.
  • Completing forms/requisitions as needed
  • Scheduling appointments and managing patient check-in/check-out
  • Verifying insurance coverage and patient demographics
  • Managing and updating charts to ensure information is complete and filed appropriately
• Fulfills organizational responsibilities as assigned including:
  • Respecting/promoting patient rights
  • Responding appropriately to emergency codes
  • Sharing problems relating to patients and/or staff with immediate supervisor
• Other duties as assigned

Qualifications

Education

• High school diploma or general equivalency diploma (GED)
• Medical assistant diploma from an accredited vocational institution, or a college course in medical assisting

Experience

• Minimum one year of recent experience working in a medical facility as a medical assistant and/or documented evidence of externship completed in a medical office
• Experience working in a Gastroenterology practice is preferred

Performance Requirements

• Must have a valid driver’s license and a reliable vehicle
• Must have valid automobile insurance with a good driving record
• Must be able to travel between the designated region
• Knowledge of health care field and EMR systems
• Skill in performing medical assistance tasks appropriately
• Skill in written and verbal communications
• Skill in understanding patient education needs by effectively sharing information with patients and families
• Ability to learn and retain information regarding patient care practices and procedures
• Ability to project a pleasant and professional image
• Ability to plan, prioritize, and complete delegated tasks
• Ability to multi-task
• Ability to demonstrate compassion and caring in dealing with others

Requirement for Level I Status

• Entry level (1-4 years’ experience) and/or meet the basic requirements of the job with the need for additional supervision
• Excess of 4 years’ experience if meeting only the basic requirements of the job with need for additional supervision