Medical Assistant - Float (32528)

About the role

Serve as the medical assistant front desk float between the offices within the region/territory as needed. This position may be involved in both the clinical and administrative areas including assisting physicians with patient care and handling clerical, environmental, and organizational tasks. Provides information to patients so they may fully utilize and benefit from the clinical services.

Responsibilities

• Check schedules and organize patient flow
• Accompany patients to exam/procedure room
• Assist patients with walking transfers, dressing, collecting specimens, preparing for exam, etc.
• Collect patient history
• Check vital signs
• Perform screenings per provider guidelines
• Assist providers as needed
• Charting
• Phone triage
• Medication administration
• Relay instructions to patients/families
• Answer calls and provide pertinent information
• Perform prescription verifications with physician’s orders
• Send/receive patient medical records
• Obtain lab/X-ray reports, hospital notes, referral information, etc.
• Complete forms/requisitions as needed
• Schedule appointments
• Patient check-in and check-out
• Verify insurance coverage and patient demographics
• Manage and update charts to ensure information is complete and filed appropriately
• Respect/promote patient rights
• Respond appropriately to emergency codes
• Share problems relating to patients and/or staff with immediate supervisor
• Other duties as assigned

Qualifications

Education: High school diploma or general equivalency diploma (GED), medical assistant diploma from an accredited vocational institution, or a college course in medical assisting.

Experience: Minimum one year of recent experience working in a medical facility as a medical assistant and/or documented evidence of externship completed in a medical office. Experience working in a Gastroenterology practice is preferred.

Performance Requirements:

• Valid driver’s license and a reliable vehicle
• Valid automobile insurance with good driving record
• Ability to travel between the designated region
• Knowledge of health care field and EMR systems
• Skill in performing medical assistance tasks appropriately
• Skill in written and verbal communications
• Skill in understanding patient education needs by effectively sharing information with patients and families
• Ability to learn and retain information regarding patient care practices and procedures
• Ability to project a pleasant and professional image
• Ability to plan, prioritize, and complete delegated tasks
• Ability to multi-task
• Ability to demonstrate compassion and caring in dealing with others

Requirement for Level I status: Entry level (1-4 years’ experience) and/or meet the basic requirements of the job with the need for additional supervision. Excess of 4 years’ experience if meeting only the basic requirements of the job with need for additional supervision.