Medical Assistant - Float (32006)

About the role

Serve as the medical assistant float between the offices within the region/territory as needed. This position may be involved in both the clinical and administrative areas including assisting physicians with patient care and handling clerical, environmental, and organizational tasks. Provides information to patients so they may fully utilize and benefit from the clinical services.

Responsibilities

• Fulfills patient care responsibilities as assigned that may include:
  • Checking schedules and organizing patient flow
  • Accompanying patients to exam/procedure room
  • Assisting patients as needed with walking transfers, dressing, collecting specimens, preparing for exam, etc.
  • Collecting patient history and checking vital signs
  • Performing screenings per provider guidelines
  • Assisting providers as needed and charting
  • Phone triage and medication administration
  • Relaying instructions to patients/families
  • Answering calls and providing pertinent information
  • Prescription verifications with physician’s orders
• Fulfills clerical responsibilities as assigned that may include:
  • Sending/receiving patient medical records
  • Obtaining lab/X-ray reports, hospital notes, referral information, etc.
  • Completing forms/requisitions as needed
  • Scheduling appointments
  • Patient check-in and check-out
  • Verifying insurance coverage and patient demographics
  • Managing and updating charts to ensure information is complete and filed appropriately
• Fulfills organizational responsibilities as assigned including:
  • Respecting/promoting patient rights
  • Responding appropriately to emergency codes
  • Sharing problems relating to patients and/or staff with immediate supervisor
• Other duties as assigned

Requirements

• High school diploma or general equivalency diploma (GED)
• Medical assistant diploma from an accredited vocational institution, or a college course in medical assisting
• Minimum one year of recent experience working in a medical facility as a medical assistant and/or documented evidence of externship completed in a medical office
• Experience working in a Gastroenterology practice is preferred
• Valid driver’s license and a reliable vehicle
• Valid automobile insurance with good driving record
• Ability to travel between the designated region
• Knowledge of health care field and EMR systems

Skills

• Performing medical assistance tasks appropriately
• Written and verbal communications
• Understanding patient education needs by effectively sharing information with patients and families
• Learning and retaining information regarding patient care practices and procedures
• Projecting a pleasant and professional image
• Planning, prioritizing, and completing delegated tasks
• Multi-tasking
• Demonstrating compassion and caring in dealing with others

Qualifications for Level I status

• Entry level (1-4 years’ experience) and/or meet the basic requirements of the job with the need for additional supervision
• Excess of 4 years’ experience if meeting only the basic requirements of the job with need for additional supervision