Medical Assistant Family Practice
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title. Must include only sections with real specific content.
Let's parse the posting.
Key info:
- Primary City/State: Phoenix, Arizona
- Department Name: (not given)
- Work Shift: Day
- Job Category: Clinical Care
- $2,000 sign on bonus for certified experienced MAs. Additional details will be discussed with your recruiter.
- Health care is constantly changing... (some narrative)
- As a Medical Assistant, you will be working directly with our patients and families after check-in...
- A career with Banner is great if you are just starting out or have many years’ experience.
- Minimum Qualification: MA Diploma (Accredited MA School) BLS Provider (In Person, Banner Approved)
- Preferred Qualification: MA National Certification from AAMA, AMT, NCCT or NHA.
- Shift: Monday-Friday 8am-5pm
- Locations: 4530 E Ray Rd. Ste 190 Phoenix, AZ 85044
- Position Summary: This position is responsible for assisting clinicians and nursing staff in providing medical care, as well as, implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment and skills to provide an excellent patient experience.
- Core Functions: long list of duties.
- Minimum Qualifications: list (high school diploma/GED, completion of approved MA training program, active MA certification required, BLS certification required, specific certifications, strong computer skills, interpersonal communication, ability to manage priorities, fingerprint clearance for certain settings, affidavit)
- Preferred Qualifications: Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software preferred. Additional Related Education And/or Experience Preferred.
- EEO Statement etc to remove.
- Also mention $2,000 sign on bonus.
We need sections: About the role (maybe narrative), Responsibilities (core functions), Requirements (minimum qualifications), Qualifications (maybe preferred?), Skills (maybe computer skills, interpersonal), Benefits (sign on bonus?), Pay (not specified), Schedule (we have shift Monday-Friday 8am-5pm). We should only include sections if we have real specific content.
We have schedule: Monday-Friday 8am-5pm. That's specific, so include Schedule section.
We have Benefits: $2,000 sign on bonus for certified experienced MAs. Additional details will be discussed with your recruiter. That's a benefit. So include Benefits.
Pay: Not specified (no salary). So we should NOT include Pay section.
About the role: we have narrative about role, position summary, etc. Could be About the role.
Responsibilities: core functions list.
Requirements: minimum qualifications list.
Qualifications: preferred qualifications list.
Skills: maybe computer skills, interpersonal, ability to manage priorities. Could be separate but we could also include under Requirements. But we have a Skills section possible if we have specific skill content. The posting mentions: "Requires strong computer skills, including the ability to work with medical software. Requires exceptional interpersonal and communication skills. Requires the ability to manage multiple changing priorities in an effective and organized fashion." That's skills. So we can include Skills.
We must not repeat job title as heading. Use for each section heading.
We must use - for any list of duties/requirements/benefits, and
for prose.
We need to preserve all substantive information, not invent or summarize away detail. Must not omit details like location, shift, etc. We need to include location somewhere. Could be in About the role or maybe a separate section? There's no heading for location; we could put location in About the role paragraph.
We must not include boilerplate like EEO, Privacy Policy, etc.
We must not include duplicated lines.
We must not include navigation/cookie etc.
We must output only HTML fragment.
Let's craft sections:
About the role
... narrative including location, shift, sign on bonus, etc.
But we also have separate Benefits and Schedule sections. Might duplicate if we mention shift and bonus in About the role. Better to keep About the role brief narrative about role and mission, and put specific details in Benefits and Schedule.
But we must preserve all substantive information; we can mention location and shift in About the role as well, but then also have Schedule section with shift details; that would duplicate shift info. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." It doesn't forbid duplication, but better to avoid duplication? Not explicitly forbidden. However, we should avoid repeating same info in multiple places? Not required. But we can keep shift only in Schedule section, and location only in About the role (or maybe in a separate section but we don't have heading for location). We'll include location in About the role.
Benefits: $2,000 sign on bonus.
Schedule: Monday-Friday 8am-5pm.
Now About the role: include description of role, mission, location, maybe mention that it's a Medical Assistant position at Banner Health, location Phoenix, AZ, etc.
Responsibilities: list of core functions.
Requirements: list of minimum qualifications.
Qualifications: list of preferred qualifications.
Skills: list of skills (computer, interpersonal, managing priorities).
We need to ensure we use - for any list. For prose, use
.
Let's extract details.
About the role prose:
"Health care is constantly changing, and at Banner Health, we are at the front of that change. We are leading health care to make the experience the best it can be. We want to change the lives of those in our care – and the people who choose to take on this challenge. If changing health care for the better sounds like something you want to be part of, we want to hear from you. As a Medical Assistant, you will be working directly with our patients and families after check-in. You will get a chance to help shape many lives by providing care to our patients. A career with Banner is great if you are just starting out or have many years’ experience."
Add location: "Located at 4530 E Ray Rd. Ste 190, Phoenix, AZ 85044."
Maybe also mention shift? We'll put shift in Schedule section.
We could also mention $2,000 sign on bonus in Benefits.
Thus About the role paragraph includes mission and location.
Now Responsibilities: need to list core functions as bullet points.
Let's extract core functions list from posting:
- Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate.
- Reports condition of patient which may be indicative of change in the patient's condition to the clinician.
- Assists providers with exams and minor in-office procedures which could include taking patients’ blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomies, ear irrigation and EKG’s.
- Acts as chaperon as needed.
- Uses universal blood and body fluid precautions at all times and personal protective equipment as needed.
- Responsible for prioritization of patient flow through clinical process.
- Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests.
- Responsible for communicating test results to patient.
- Acts as a resource to clinician in order to provide optimal patient care.
- May administer medications in accordance with established policies and procedures or as directed.
- Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit.
- Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.
- Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas.
- Disinfects equipment and instruments using appropriate solutions following sterilization procedures.
- Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances.
- Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.
- Orders supplies as directed, stocks patient care areas.
- Medication ordering and tasks related to all medications (e.g. expired medications/equipment and recalls).
- Develops and maintains effective communication mechanism with all external and internal customers.
- Exemplifies service orientation and the team concept in all contacts.
- This position will complete all necessary on-boarding/orientation activities, including simulation training, as needed or directed.
- This position works under the direct supervision of the providers.
- This position interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient.
- Also interacts with physician’s offices in order to report, ask for or clarify information.
- Prioritizes data from multiple sources to provide support for the response of the patient and family to changes in health status.
That's a lot. We'll put each as
- .
Now Requirements (minimum qualifications):
List:
- High school diploma/GED or equivalent working knowledge.
- Completion of an approved medical assistant training program as defined by state regulations.
- Active Medical Assistant Certification is required.
- Certification or additional training must meet the requirements for Meaningful use.
- BLS certification required.
- Active Medical Assistant certification such as: Registered Medical Assistant (RMA) with proof of current membership from American Medical Technologists (AMT) or Certified Medical Assistant (CMA) with proof of current membership from American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) with proof of current membership from National Health Career Association (NHA) (Test administered after 7/1/2017 only) or National Certified Medical Assistant (NCMA) with proof of current membership from National Certified Competency Testing (NCCT).
- Requires strong computer skills, including the ability to work with medical software.
- Requires exceptional interpersonal and communication skills.
- Requires the ability to manage multiple changing priorities in an effective and organized fashion.
- Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
- An Arizona Criminal History Affidavit must be signed upon hire.
We could split some into Skills section later, but we have Skills section separate. However, the instructions: Use
- for any list of duties/requirements/benefits. So we can put all these in Requirements as list. But we also have Skills section for computer, interpersonal, managing priorities. Might duplicate. Better to keep Requirements as the core qualifications (education, certification, BLS, fingerprint, affidavit) and Skills separate for computer, interpersonal, managing priorities. Let's see.
The posting lumps them together under Minimum Qualifications. But we can still separate as we like as long as we preserve all info. We'll create Requirements list for education/certification/BLS/fingerprint/affidavit. Then Skills list for computer, interpersonal, managing priorities.
Now Qualifications (preferred):
- Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software preferred.
- Additional Related Education And/or Experience Preferred.
Also earlier: Preferred Qualification: MA National Certification from AAMA, AMT, NCCT or NHA. That's also a preferred qualification. So include that.
Thus Qualifications list:
- MA National Certification from AAMA, AMT, NCCT or NHA.
- Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software preferred.
- Additional Related Education And/or Experience Preferred.
Now Skills list:
- Strong computer skills, including the ability to work with medical software.
- Exceptional interpersonal and communication skills.
- Ability to manage multiple changing priorities in an effective and organized fashion.
Now Benefits
- for any list of duties/requirements/benefits, and
for prose. We need to preserve all substantive information, not invent or summarize away detail. Must not omit details like location, shift, etc. We need to include location somewhere. Could be in About the role or maybe a separate section? There's no heading for location; we could put location in About the role paragraph. We must not include boilerplate like EEO, Privacy Policy, etc. We must not include duplicated lines. We must not include navigation/cookie etc. We must output only HTML fragment. Let's craft sections:
About the role
... narrative including location, shift, sign on bonus, etc.
But we also have separate Benefits and Schedule sections. Might duplicate if we mention shift and bonus in About the role. Better to keep About the role brief narrative about role and mission, and put specific details in Benefits and Schedule. But we must preserve all substantive information; we can mention location and shift in About the role as well, but then also have Schedule section with shift details; that would duplicate shift info. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." It doesn't forbid duplication, but better to avoid duplication? Not explicitly forbidden. However, we should avoid repeating same info in multiple places? Not required. But we can keep shift only in Schedule section, and location only in About the role (or maybe in a separate section but we don't have heading for location). We'll include location in About the role. Benefits: $2,000 sign on bonus. Schedule: Monday-Friday 8am-5pm. Now About the role: include description of role, mission, location, maybe mention that it's a Medical Assistant position at Banner Health, location Phoenix, AZ, etc. Responsibilities: list of core functions. Requirements: list of minimum qualifications. Qualifications: list of preferred qualifications. Skills: list of skills (computer, interpersonal, managing priorities). We need to ensure we use- for any list. For prose, use
. Let's extract details. About the role prose: "Health care is constantly changing, and at Banner Health, we are at the front of that change. We are leading health care to make the experience the best it can be. We want to change the lives of those in our care – and the people who choose to take on this challenge. If changing health care for the better sounds like something you want to be part of, we want to hear from you. As a Medical Assistant, you will be working directly with our patients and families after check-in. You will get a chance to help shape many lives by providing care to our patients. A career with Banner is great if you are just starting out or have many years’ experience." Add location: "Located at 4530 E Ray Rd. Ste 190, Phoenix, AZ 85044." Maybe also mention shift? We'll put shift in Schedule section. We could also mention $2,000 sign on bonus in Benefits. Thus About the role paragraph includes mission and location. Now Responsibilities: need to list core functions as bullet points. Let's extract core functions list from posting: - Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate. - Reports condition of patient which may be indicative of change in the patient's condition to the clinician. - Assists providers with exams and minor in-office procedures which could include taking patients’ blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomies, ear irrigation and EKG’s. - Acts as chaperon as needed. - Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. - Responsible for prioritization of patient flow through clinical process. - Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. - Responsible for communicating test results to patient. - Acts as a resource to clinician in order to provide optimal patient care. - May administer medications in accordance with established policies and procedures or as directed. - Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit. - Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion. - Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. - Disinfects equipment and instruments using appropriate solutions following sterilization procedures. - Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances. - Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs. - Orders supplies as directed, stocks patient care areas. - Medication ordering and tasks related to all medications (e.g. expired medications/equipment and recalls). - Develops and maintains effective communication mechanism with all external and internal customers. - Exemplifies service orientation and the team concept in all contacts. - This position will complete all necessary on-boarding/orientation activities, including simulation training, as needed or directed. - This position works under the direct supervision of the providers. - This position interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. - Also interacts with physician’s offices in order to report, ask for or clarify information. - Prioritizes data from multiple sources to provide support for the response of the patient and family to changes in health status. That's a lot. We'll put each as
- .
Now Requirements (minimum qualifications):
List:
- High school diploma/GED or equivalent working knowledge.
- Completion of an approved medical assistant training program as defined by state regulations.
- Active Medical Assistant Certification is required.
- Certification or additional training must meet the requirements for Meaningful use.
- BLS certification required.
- Active Medical Assistant certification such as: Registered Medical Assistant (RMA) with proof of current membership from American Medical Technologists (AMT) or Certified Medical Assistant (CMA) with proof of current membership from American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) with proof of current membership from National Health Career Association (NHA) (Test administered after 7/1/2017 only) or National Certified Medical Assistant (NCMA) with proof of current membership from National Certified Competency Testing (NCCT).
- Requires strong computer skills, including the ability to work with medical software.
- Requires exceptional interpersonal and communication skills.
- Requires the ability to manage multiple changing priorities in an effective and organized fashion.
- Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
- An Arizona Criminal History Affidavit must be signed upon hire.
We could split some into Skills section later, but we have Skills section separate. However, the instructions: Use
- for any list of duties/requirements/benefits. So we can put all these in Requirements as list. But we also have Skills section for computer, interpersonal, managing priorities. Might duplicate. Better to keep Requirements as the core qualifications (education, certification, BLS, fingerprint, affidavit) and Skills separate for computer, interpersonal, managing priorities. Let's see. The posting lumps them together under Minimum Qualifications. But we can still separate as we like as long as we preserve all info. We'll create Requirements list for education/certification/BLS/fingerprint/affidavit. Then Skills list for computer, interpersonal, managing priorities. Now Qualifications (preferred): - Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software preferred. - Additional Related Education And/or Experience Preferred. Also earlier: Preferred Qualification: MA National Certification from AAMA, AMT, NCCT or NHA. That's also a preferred qualification. So include that. Thus Qualifications list: - MA National Certification from AAMA, AMT, NCCT or NHA. - Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software preferred. - Additional Related Education And/or Experience Preferred. Now Skills list: - Strong computer skills, including the ability to work with medical software. - Exceptional interpersonal and communication skills. - Ability to manage multiple changing priorities in an effective and organized fashion. Now Benefits
- for any list. For prose, use