Medical Assistant - Family Medicine - SRS Sorrento Mesa - Part-Time - Days

Shift: 8 AM – 5 PM, 8-hour shifts (8/40), Mondays/Wednesdays/Thursdays. Weekend work as needed. No on-call required.

Pay

The stated pay scale reflects the range that Sharp reasonably expects to pay for this position: $25.30 – $34.00 per hour. Actual pay rate and pay grade will depend on years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, and employer business practices.

What You Will Do

• Assist patients, staff, and physicians to maintain efficient operations and high-quality customer service.
• Provide clinical care to a designated patient population within scope of practice.

Responsibilities

Clinical Competencies

• Complete Clinical Competencies with a score of 90% or greater in each section (Great).
• Complete Clinical Competencies with a score of 90% or greater on all but one section, passed on retesting (Good).
• Unsuccessful in passing more than one section or failing to pass on second attempt (Needs Improvement).

Clinical Skills

• Demonstrate clinical knowledge and skill in assigned area.
• Perform or assist with all tests and procedures in assigned department.
• Administer medications safely and accurately per guidelines and written orders, including two-patient identifier verification and documentation.
• Prepare patients for examinations or procedures and obtain complete, accurate consent.
• Prepare and label biopsies thoroughly and accurately.
• Accurately document patient care per protocol.
• Partner with physicians to expand clinical knowledge base.
• Listen to patients, collect pertinent information, recognize urgency, and route to physicians.
• Return phone calls according to physician instruction and schedule patient appointments.
• Review pre-printed teaching materials or written instructions with patients in partnership with the physician.
• Use universal precautions and demonstrate knowledge of infection control policies.
• Assist Patient Service Representatives (PSRs) in resolving front desk issues, including scheduling and telephone management.
• Act as a positive role model and ensure appropriate service delivery.
• Participate in clinical projects as directed by the physician or manager.

Department Efficiency and Effectiveness

• Organize and complete daily requirements and responsibilities.
• Manage telephone messages promptly and efficiently per policy, troubleshoot and resolve problem calls.
• Monitor patient flow, physician schedules, and complete daily tasks to meet service standards.
• Follow policy and procedure for entering OCM and utilizing IDX.
• Complete work within assigned hours and respond to changing circumstances, prioritizing patient needs.
• Respond to urgent and emergent situations calmly and capably, using good judgment and problem-solving ability.
• Ensure readiness of reports and information to maximize patient visits.
• Maintain appropriate supply levels and use resources cost-consciously.
• Participate in and prepare for site inspections and inventories, completing department inventories per guidelines.
• Enter authorizations and schedule surgeries and procedures accurately and timely.
• Assist in other departments as assigned to meet staffing needs and travel to other sites as business needs arise.

Quality Initiatives

• Complete Quality Assurance (QA) assignments and ensure department compliance with requirements.
• QA scores: 96-100% (Great); 90-95% (Good); 90% and below (Needs Improvement).
• Support and complete quality initiatives (P4P, BMI, DataMart, etc.).

Technical Skills

• Demonstrate knowledge of equipment and Information Systems applications.
• Activate emergency procedures per protocol (code, fire, etc.).
• Document patient care events thoroughly and accurately.
• Manage and complete AEHR tasks per prescribed timelines.
• Support and demonstrate knowledge of new applications and policies (AEHR, Abbreviations, etc.).
• Type proficiently and accurately (minimum 30 words per minute with 0-2 errors) and proof work.
• Demonstrate knowledge of insurance, utilization review, and scheduling requirements; support front desk responsibilities.
• Operate and maintain department equipment.

Requirements

• Certification of completion of a Medical Assistant Program.
• AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) – American Heart Association (required).

Preferred Qualifications

• 1 year of Medical Assistant experience in a related clinical area.
• Certified Medical Assistant (CMA) – California Certifying Board for Medical Assistants.
• Hospital Corpsman (HM) – US Navy.

Skills

• Demonstrated proficiency in clinical skills and office procedures.
• Medication administration proficiency.