Medical Assistant, Family Medicine

Position Overview

Provides clinical and clerical support to providers and members of the patient care team(s) by performing a variety of back office and patient-related tasks supporting the delivery of high-quality patient care. Helps ensure smooth patient and workflow within the department and assists the patient care team in implementing the medical plan of care. Integrates education, technical competence, and patient interaction skills to gain confidence and cooperation from the patient, their family/support group, and other healthcare providers. Performs all duties under the direction of a clinician.

Responsibilities

• Performs a variety of back office and patient-related tasks to support high-quality patient care.
• Assists in ensuring smooth patient and workflow within the department.
• Supports the patient care team in implementing the medical plan of care.
• Interprets data and instructions furnished in written, oral, diagram, or schedule form.
• Communicates sensitive information clearly and professionally to diverse audiences, including non-medical people.
• Prioritizes assignments and works within standardized operating procedures to achieve objectives and meet deadlines.
• Works independently and as part of a team, managing multiple tasks in an environment with interruptions.
• Identifies, evaluates, and resolves standard problems by selecting appropriate solutions from established options.
• Builds collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

Requirements

• High School Diploma or General Education Diploma (GED).
• Completion of a course of study consistent with the requirements for Medical Assistants as specified by the Medical Board of California (must present diploma within 90 days).
• OR equivalent Sutter Health Training program (approved for SBMF and SCH).
• OR completion of Sutter Health on-the-job training equivalent to one year.
• Basic Life Support (BLS) Healthcare Provider certification.
• 1 year of recent relevant experience.

Skills and Knowledge

• General knowledge of various medical procedures, views, and equipment.
• Basic understanding of human anatomy, physiology, pathology, and medical terminology.
• Competent and validated in basic Medical Assisting skills such as taking vital signs, preparing patients for exam, and administering injections.
• Well-developed time management and organizational skills.
• General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel, and Outlook) and electronic health record (EHR).
• Ability to work independently and as part of a team.

Benefits

Eligible positions include a comprehensive benefits package.

Pay

Pay range is $33.66 to $47.12 per hour. The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs.

Schedule

• Full Time (40 hours per week).
• Shift: Days, 8 hours per day.
• Days of the week: Monday - Friday.
• Weekend requirements: Occasionally.
• Position status: Non-Exempt.

Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines.