Medical Assistant Family Medicine

Role

• Providing patient care under the direction of the clinician, assisting the provider to gather information relevant to the patient’s visit and condition.
• Communicating clearly with patients through telephone and in‑person interactions.
• Collaborating with cross‑functional teams to support patient care.
• Maintaining attention to detail and follow‑through to ensure quality care.

Minimum Qualifications

• Proof of completion of a Medical Assistant program OR at least one year of Medical Assistant work experience OR current active RN/LPN license in Utah.
• Current Basic Life Support (BLS) certification for healthcare providers (must be obtained prior to start date).
• Basic computer skills involving word processing and data entry.
• Professional manner with strong interpersonal and communication skills.
• Ability to work collaboratively with patients and fellow caregivers to deliver high customer/patient satisfaction.
• Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.
• Utah only: If certified with less than one year of MA experience, caregivers may attend a year‑long MA residency program.

Preferred Qualifications

• Experience in an outpatient clinic or other healthcare setting.
• Computer literacy with electronic medical records (EMR) systems and related software.
• Current national MA certification (RMA, NCMA, CCMA, or CMA).

Physical Requirements

• Ability to see and read information, labels, and assess patient needs; operate monitors and identify equipment and supplies.
• Frequent verbal communication with patients, providers, and visitors; ability to hear and understand spoken information, alarms, and urgent needs, especially in emergencies.
• Manual dexterity for manipulating complex equipment, frequent computer use, and typing for documentation and medication preparation.
• Capability to lift, transfer, bend, and carry supplies and equipment of varying weights, including heavy items.
• Requirement to walk, assist with patient ambulation, and transport supplies; push/pull gurneys and portable equipment in crowded environments.
• Potential to stand in a stationary position for extended periods.
• If driving is required, ability to operate a vehicle safely, including reading signs and traffic signals.

Schedule

Full‑time, 40 hours per week. Clinic hours are Monday – Friday, 8:00 am – 5:00 pm.

Pay

Hourly range: $20.07 – $28.59 (actual rate dependent on experience).

Benefits

Intermountain provides a generous benefits package that supports mind, body, and spirit, including programs for health, wellness, and financial security. Employees may receive up to $5,250 annually for education assistance and have access to debt‑free education programs.

Location: Copper Hills Clinic – Family Medicine, West Jordan, Utah.