Medical Assistant - Family Medicine

Be part of a collaborative, purpose-driven culture where your contributions are valued and your growth is supported.

Benefits

• Competitive pay
• Medical, dental, vision, and life insurance coverage
• Generous PTO and extended illness benefits
• 401(k) with company match
• Career development, learning opportunities, and advancement pathways
• Licensure and certification reimbursement for eligible roles
• Student loan assistance for eligible roles
• Employee rewards and recognition programs
• Additional voluntary benefits, including pet insurance, identity protection, and legal insurance

Responsibilities

• Assists providers with non-invasive medical procedures, such as taking vital signs and preparing patients for exams.
• Prepares and cleans exam rooms before patient visits and clinical procedures.
• Performs patient intake duties, including reporting test results, phone triage, and documenting medical information as directed by licensed personnel or providers.
• Reviews and maintains daily logs and documentation.
• Supports administrative duties, including pre-registering patients, scheduling appointments, coordinating referrals, verifying insurance eligibility, and managing clinic communications.
• Maintains an organized workload while providing prompt, courteous, and efficient service to providers, patients, and visitors.
• Monitors and requisitions supplies and equipment to ensure appropriate inventory levels and functionality.
• Educates patients on medications, diets, and other health-related topics, addressing questions to ensure understanding.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Requirements

• Completion of Medical Assistant program from an accredited school preferred
• 0-1 years of experience in a medical practice setting or completion of externship program required
• Basic Life Support (BCLS) certification issued by American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required
• Applicants must be authorized to work in the U.S. for an employer; this position is not eligible for immigration sponsorship now or in the future.

Skills

• Knowledge of medical office procedures and patient care techniques
• Basic proficiency in computer applications such as Microsoft Office and medical record systems
• Strong interpersonal skills with the ability to provide exceptional service to patients and staff
• Understanding of medical terminology and infection control practices
• Effective time management, organizational, and multitasking skills
• Critical thinking abilities to analyze situations and develop appropriate solutions
• Ability to maintain confidentiality and handle sensitive information