Medical Assistant, Experienced Front and Back Office

About the role

Balboa Nephrology is the largest kidney care practice in California and participates in a national Medicare program focused on value-based care. Through our joint venture with Evergreen Nephrology, we are a growing organization with opportunities for professional and personal growth. We will help you grow in your leadership experiences while learning the new value-based care world.

Responsibilities

• Taking medical histories and vital signs
• Reconciliation of medication lists
• Explaining treatment procedures to patients
• Preparing patients for examination (in-person and/or telehealth appointments)
• Absorbing medication lists
• Assisting the physician during exams
• Collecting and preparing laboratory specimens
• Instructing patients about medication and special diets
• Authorizing prescription refills as directed
• Removing sutures and changing dressings
• Maintaining instruments and preparing sterilization as required
• Maintaining all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.)
• Providing coverage for other MAs as needed
• Other duties as assigned; travel may be required

Front Office Duties

• Using computer applications
• Answering telephones, taking telephone messages, and providing feedback and answers to patient/physician/pharmacy
• Greeting patients and scheduling appointments
• Updating and scanning patient medical records
• Coding and filling out insurance forms
• Arranging for hospital admissions and laboratory services
• Handling correspondence
• Collecting copays
• Other duties and tasks as assigned

Qualifications

• Minimum of 2 years of experience as a Front and Back Office Medical Assistant
• Medical Assistant Certification
• Proficiency using EHR software applications
• Bilingual in English/Spanish

Skills

• Excellent verbal and written communication
• Ability to provide excellent customer service
• Ability to interpret, adapt and apply guidelines and procedures
• Ability to use good reasoning and judgement and react appropriately in emergency situations
• Ability to establish and maintain effective working relationships with patients, medical staff and coworkers

Benefits

Comprehensive benefits package that includes medical, dental & vision on the 1st of the month 30 days after hire. Employer contribution of up to 7.5% of annual pay for your 401K. Generous paid time off plus 8 paid holidays, a birthday float day off and a mental health day!

Pay

Pay Range: $23.00 - $25.00/hour

Schedule

Location: In person

Other Considerations

• Background check required
• Travel to other sites located within San Diego County may be required

Supervisory Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO Statement

Balboa United is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available person in every job. Our Company policy prohibits unlawful discrimination based on race, color, creed, religion (including religious dress & grooming), sex (including pregnancy, childbirth or related medical conditions), gender (including gender identity and gender expression), marital status, registered domestic partner status, military status, age, national origin or ancestry, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, sexual orientation, or any other basis protected by applicable federal, state, or local law. We also prohibit unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. The Company is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee of Balboa United, including managers and co-workers. If you believe you have been subjected to any form of unlawful discrimination, submit a written complaint to your manager or Human Resources (HR). Your complaint should be specific and should include the names of the individuals involved and the names of any witnesses. If you need assistance with your complaint, or if you prefer to make a complaint in person, contact the Company's Human Resources Department. We will immediately undertake an effective, thorough, and objective investigation and attempt to resolve the situation.