Medical Assistant - Ear, Nose, & Throat Clinic

Key Responsibilities

• Directs and supports patient flow as well as unit operations by maintaining supplies, equipment and unit environmental standards.
• Facilitates identification of resources to meet patient healthcare needs.
• Performs/assists with procedures according to organizational/departmental standards.
• Collections and documents patient screening data for the healthcare team.
• Affords patient and family education.

Technical Capabilities

• Planning & Organizing (Fundamental Awareness): Demonstrates ability to anticipate basic resource needs, identify discrete tasks, set priorities, define dependencies, schedule activities, meet deadlines, and organize work for own assignments and responsibilities.
• Prepares and presents clear and accurate status reports on projects and assignments.

Core Accountabilities

• Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance.

Core Capabilities

• Supporting Colleagues:
  • Develops Self and Others: Continuously improves own skills by identifying development opportunities.
  • Builts and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.
  • Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner.
• Delivering Excellent Services:
  • Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.
  • Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner.
  • Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support.
• Fostering Innovation:
  • Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.
  • Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action.
  • Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.

Position Qualifications

• Responsibilities:
• Certifications:
• Work Experience:
• Relevant Work Experience:
• Experience Level:
• Education: