Medical Assistant - Diabetes & Endocrinology Center - FT - Day

Position Status: Full time, First Shift (Days - Less than 12 hours per shift), 40 hours per week. Non-Exempt.

About the role

Member of the care delivery team will function under the direction of, and be assistive to, a Registered Nurse to provide delegated, direct patient care intervention, including the performance of sterile and non-sterile procedures. Responsible for providing a safe environment for assigned patients; completing assigned work; monitoring patients for changes in condition and reporting those changes to the RN; documenting completed work; and reporting any pertinent observations from interventions. This position assists providers and nursing personnel in maintaining efficient workflow to ensure safe, quality care with a patient-centered approach focusing on continuity of patient care and satisfaction. Independent clinical decision-making is outside the scope of this position; refer clinical questions to the provider or nurse.

The delivery of professional nursing care at Stormont Vail Health is guided by Jean Watson's Theory of Human Caring and the theory of Shared Governance, both congruent with the organization's mission, vision, and values.

Responsibilities

• Admit patients to exam rooms for office visits and procedures, following prescribed workflows.
• Assist providers with examinations and procedures.
• Retrieve voice mail messages, record, and route to licensed staff.
• Document medical information using the appropriate electronic applications and/or forms.
• Prepare and maintain patient’s medical record and charges while in the department, ensuring confidentiality of all patient information.
• Coordinate patient services including lab tests, point of care testing, x-rays, diagnostic procedures, consults, home care, and acute care admissions.
• Schedule patient appointments.
• Assist with referrals, prior-authorizations, and benefit investigations.
• Perform point of care testing and/or phlebotomy as indicated by work area.
• Maintain cleanliness of equipment, examination, and treatment rooms; restock supplies.
• Meet the needs of any patient in the department.
• Apply proper techniques with simple dressing changes and maintain sterile technique on dressing changes.
• Prepare and process requisitions for housekeeping, maintenance, and general supply needs; ensure adequate par levels are maintained.
• Participate in intra- and interdepartmental committee activities.
• Attend staff meetings and mandatory retreats in compliance with department requirements.

Requirements

• Successfully completed first semester in an accredited nursing program or
• Successfully completed a medical assistant or patient care technician program or
• A Certified Clinical Medical Assistant, Certified Medical Assistant, Registered Medical Assistant, Certified Nursing Assistant, Emergency Medical Technician, or Patient Care Technician certification may substitute for the educational requirement.
• Experience in an office or clinic setting (preferred).
• Patient Care Technician certification (PCTC - AMCA) or an active certification to practice in Kansas as either Certified Clinical Medical Assistant, Certified Medical Assistant, Registered Medical Assistant, Certified Nursing Assistant, or Emergency Medical Technician.
• First Responder - RQI certification required within 90 days.

Skills and Abilities

• Knowledgeable of and follows proper technique for patient care.
• Communicates pertinent patient information to appropriate staff in a timely manner.
• Functions with an awareness and application of safety issues as identified within the institution.
• Participates actively in educational activities for the department.
• Demonstrates competency in selected psychomotor skills.

Physical Demands

• Balancing: Occasionally (1-3 hours)
• Carrying: Occasionally (1-3 hours)
• Climbing (Ladders): Rarely (less than 1 hour)
• Climbing (Stairs): Rarely (less than 1 hour)
• Crawling: Rarely (less than 1 hour)
• Crouching: Rarely (less than 1 hour)
• Driving (Automatic/Standard): Rarely (less than 1 hour)
• Eye/Hand/Foot Coordination: Frequently (3-5 hours)
• Feeling: Occasionally (1-3 hours)
• Grasping (Fine Motor/Gross Hand): Frequently (3-5 hours)
• Handling: Frequently (3-5 hours)
• Hearing: Frequently (3-5 hours)
• Kneeling: Occasionally (1-3 hours)
• Lifting: Occasionally (1-3 hours) up to 50 lbs
• Operate Foot Controls: Rarely (less than 1 hour)
• Pulling/Pushing: Occasionally (1-3 hours) up to 25 lbs
• Reaching (Forward/Overhead): Occasionally (1-3 hours) up to 25 lbs
• Repetitive Motions: Occasionally (1-3 hours)
• Sitting/Standing: Occasionally (1-3 hours)
• Stooping: Rarely (less than 1 hour)
• Talking/Walking: Occasionally (1-3 hours)

Working Conditions

• Burn/Chemical/Dusts/Electrical/Explosive/Extreme Temperatures/Mechanical/Other Atmospheric Conditions/Vibration/Wet and/or Humid: Rarely (less than 1 hour)
• Combative Patients: Occasionally (1-3 hours)
• Infectious Diseases: Frequently (3-5 hours)
• Needle Stick: Occasionally (1-3 hours)
• Noise/Sounds: Occasionally (1-3 hours)
• Poor Ventilation, Fumes and/or Gases: Rarely (less than 1 hour)
• Radiant Energy: Rarely (less than 1 hour)
• Risk of Exposure to Blood and Body Fluids/Hazardous Drugs/Hazards (other): Rarely (less than 1 hour)

This is a patient-facing, on-site position with no remote work capability, supervisory responsibility, or budget responsibility.