Medical Assistant- Dermatology Float Part Time

About the role

The float role totals 24 hours over 3 days. This CMA will cover all 5 dermatology offices and will have a set weekly schedule, though the assigned sites will vary. The sites are – Naperville/Geneva/Oak Brook/St. Charles/Glen Ellyn.

Responsibilities

• Presents a friendly, approachable, professional demeanor and appearance.
• Provides accurate information and timely updates to patients and customers.
• Addresses questions and concerns promptly, or identifies appropriate person and resources to do so.
• Uses effective service recovery skills to solve problems or service breakdowns when they occur.
• Demonstrates teamwork by helping co-workers within and across departments.
• Communicates effectively with others, respects diverse opinions and styles, acknowledges the assistance and contributions of others.
• Uses organizational and unit/department resources efficiently.
• Manages work schedule efficiently, completing tasks and assignments on time.
• Contributes to opportunities and processes for continuous improvement.
• Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide.
• Rooms patients and provides direct patient care under the supervision of a physician, and/or direction of an RN/LPN.
• Records medical, surgical and family histories, medications and vital signs.
• Prepares patients for office procedures and assists nursing and medical staff with routine examinations and patient treatments.
• Administers injections and medications as directed by physician.
• Performs point of care testing, including venipuncture, urine dips, finger sticks, strep screens, flu screens, pregnancy tests, and cultures.
• Independently performs other tests and/or office procedures such as EKG's, pulmonary testing, and chronic disease management testing.
• Relays NORMAL test results to patient or reads results, verbatim, from the physician documentation.
• Consults an RN, LPN, or physician should the patient have questions regarding their results.
• Maintains infection control standards for exam/procedure rooms and areas where patient care services are delivered.
• Cleans, disinfects, changes linen etc.
• Performs quality checks and trouble-shoots office instruments.
• Is knowledgeable about sterilization techniques and biological indicators for sterilization.
• Participates in shared governance, committee work, and practice/department projects.
• Demonstrates the knowledge of proper identification and reporting of medical/health care errors.
• Demonstrates a willingness to support co-workers; voluntarily pitches in.
• Willing to mentor and train new staff.
• Acts as an integral member of the team.
• Communicates appropriately and clearly with all.
• Maintains a good working relationship within the office and other ancillary departments.
• Demonstrates a positive attitude.
• Handles situations in a mature and professional manner.
• Prioritizes and re-prioritizes workflow and maintain an organized workspace.
• Engages in teamwork as a team player and a team builder.
• Maintains current standards and policies for documentation.
• Provides documentation that is timely, accurate, up to date, complete and legible.
• Charges for all ancillary services performed.
• Participates in ongoing educational activities appropriate to the area of practice.
• Seeks experiences, formal and independent learning activities to maintain and develop clinical and professional skills and knowledge.
• Shares knowledge from continuing education programs with co-workers.
• Exhibits creativity and flexibility through the dynamics of change.
• Utilizes the functionality of the medical record and practice management systems within their job responsibilities, for example, all documentation, order entry, results, referrals, etc.
• Stays informed of medical record and practice management system updates and implements into daily work.
• Utilizes online resources efficiently including Outlook, Corridors, and Team Sites.
• Completes other duties as assigned.

Qualifications

• Two or more years of recent experience working as a Medical Assistant in a physician office setting or completion of an accredited Medical Assisting Program
• High School Diploma or equivalent with 2 or more years of experience as Medical Assistant or completion of an accredited Medical Assisting Program
• American Heart Association accredited Basic Life Support (BLS/CPR) certification.
• Completion of phlebotomy class or equivalent experience.
• Basic computer knowledge.
• Ability to type proficiently and accurately.
• Ability to communicate effectively in English, both verbally and in writing.
• Ability to assess and determine situations requiring an interpreter and to use interpreter services effectively.

Preferred

• Associates degree in Medical Assisting
• Second language proficiency a plus