Medical Assistant - Comprehensive Care

Essential Functions and Responsibilities

• Work closely with the team for direct communication between the care team, patient/caregiver and appropriate care providers.
• Collaborate with other departments to improve clinical outcomes and patient satisfaction.
• Act as a patient advocate to ensure the highest quality of care for our patients.
• Set-up medical equipment and perform related tests as applicable.
• Administer injections, perform routine specimen collection, and point of care tests.
• Responsible for vaccine administration as directed.
• Interview patients regarding medical concerns and obtain medical history.
• Measure and record vital signs, such as pulse rate, temperature, blood pressure, height and weight in patients’ EHR.
• Responsible for blood draws and specimen processing often in the patient’s home.
• Auxiliary in performing routine medical procedures as requested.
• Review physician orders and lab requests and follow up as needed.
• Call in prescriptions/order refills as approved and directed.
• Communicate test results to patients as directed.
• Aid in patient education with related educational tools, periodicals, flyers, and handouts.
• Aid in applicable forms and patient paperwork (not limited to processing of referrals, prior authorizations or pre-certifications, etc.).
• Respond to patient phone calls, as appropriate.
• Maintain a clean and well-organized work area.
• Maintain patient confidentiality in alignment with HIPAA regulation.
• Attend meetings and participate in classroom activities as needed.

Qualifications

• High School diploma or equivalent
• Graduate of a Medical Assistant program
• Active Ohio Driver’s License
• MA certification preferred
• Strong phlebotomy or customer service skills preferred