Medical Assistant | Community Health Center

Join our mission to provide a comprehensive continuum of care for people in Louisiana, encompassing primary care, behavioral health, and substance use disorder treatment. Help save lives at OHL!

About the role

Odyssey House Louisiana, Inc. is seeking a full-time Certified Medical Assistant for its Federally Qualified Health Center. This position is one of the most important functions in the health care delivery system and the first point where contact is made personally or by telephone. The person will receive the patient and direct them to the services needed, make appointments, and make preliminary assessments before the provider can see them, ensuring complete follow-through care.

Responsibilities

• Works closely with medical and nursing staff to assure smooth patient flow and reduce waiting time, including triage and phlebotomy as needed.
• Provides support during clinic sessions to medical providers.
• Documents patient vital signs and medical history into patient records.
• Documents pertinent patient information in accordance with HEDIS, UDS, PCMH, and FQHC guidelines.
• Communicates patients’ problems/complaints in a consistent manner to identify visit needs for providers.
• Manages phlebotomy room and maintenance.
• Records and documents visits in patient’s chart consistently to assure quality of care.
• Performs data entry into grant-required documentation as instructed.
• Routinely utilizes the EHR system.
• Inventories and monitors use of office supplies and reorders as needed.
• Completes online/paper Medicaid applications for patients.
• Participates in electronic medical record usage.
• Faxes requests, referrals, medical records, and any documents needed to pursue effective patient care and/or billing.
• Communicates patients’ problems to the medical staff.
• Maintains HIPAA guidelines and respects professional boundaries with patients.

Requirements

• High school diploma or equivalent.
• Certification as a Medical Assistant from an accredited medical assistant program or state agency.
• Current CPR certification.
• 2 years’ experience in an FQHC.
• BLS Certification.
• Experience with electronic medical records (Allscripts and EPIC preferred).

Skills

• Excellent communication, customer service, problem-solving, and multi-tasking skills.

Schedule

Monday–Friday, 8:00 AM–5:00 PM.

Benefits

• Competitive compensation package.
• Insurance (health, dental, vision, life, long-term and short-term disability).
• Leave benefits.
• 401k match.