Medical Assistant - Community Behavioral Health Center (CBHC)

About the role

Riverside Community Care is seeking a Medical Assistant with Phlebotomy Certificate experience to join their Community Behavioral Health Center (CBHC) team in Milford. This role supports the administrative office and provides hands-on support with Medication Assisted Treatment (MAT) follow-up, phlebotomy, and EKG administration.

Responsibilities

• Take medical related calls, screen and direct calls to the appropriate individuals.
• Greet and direct visitors to the appropriate program/individual.
• Request medical records from outside sources as needed.
• Complete all required nursing administrative documentation in a timely fashion and maintain consumer record files in accordance with quality assurance standards.
• Aid psychiatric and nursing staff by scheduling appointments for medication visits, nursing visits, and assisting with medical documentation.
• Communicate with clients served regarding scheduling, referrals, questions, and problem-solving.
• Obtain vital signs and metrics as needed and requested by medical staff.
• Maintain temperature logs as needed for refrigerated medications.
• Collaborate with coworkers in sharing workload.

Requirements

• Strong verbal communication skills.
• Highly organized and detail-oriented.
• Minimum of three years proven experience using Microsoft Office programs including Microsoft Word, Outlook, Excel, and Access preferred.
• Valid driver's license and regular access to a reliable vehicle (may be required, depending on program location).
• High School degree required with some college coursework preferred.
• Valid Massachusetts Medical Assistance license.
• One to two years of experience in an office environment.

Qualifications

• Preferred: Phlebotomy Certificate.

Skills

• Microsoft Office proficiency.
• Excellent communication skills.
• Attention to detail.

Benefits

• Comprehensive, high-quality health, dental, and vision insurance options.
• Flexible Spending Accounts – both medical and dependent care.
• Eleven paid holidays.
• Separate accruals for vacation (increases with tenure), personal, and sick time.
• Tax-deferred 403(b) retirement savings plan with employer match.
• Employee Assistance Plan / Travel Assistance Plan.
• Employee bonus for referrals resulting in hiring.
• Discounts to movie theaters, sporting, and entertainment events.
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner's fee.

Pay

$23.33/hourly, with an additional $1/hour for phlebotomy experience!

Additional $0.96/hourly for Spanish, Portuguese, and Haitian Creole language differential.

Schedule

Full Time, 40 hours per week.

Monday through Friday, 9am to 5pm.

Location

This position is located in Milford, MA.

Equal Opportunity Employer

Riverside Community Care is dedicated to the goal of building a culturally diverse and inclusive organization committed to working in a multicultural environment and strongly encourages applications from minorities.