Medical Assistant - CMA/RMA - LPN - Full Time - ENT

The Challenge (Job Summary)

You have the opportunity to live our core values every day by helping our patients in all walks of life, providing high quality care, working with an excellent team, being a trusted resource for our patients and team members, and having an impact in the community through our engagement and volunteer efforts.

Essential Functions

• Fulfill patient care responsibilities as assigned which may include: checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures; charting; relaying instructions to patients/families; answering calls and providing pertinent information.
• Fulfill clerical responsibilities as assigned which may include: sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing charts to ensure information completed and filed appropriately.
• Fulfill environmental responsibilities as assigned which may include: setting up instruments and equipment according to department protocol; cleaning exam/procedure rooms, instruments and equipment between patient visits to maintain infection control; cleaning sterilizer according to scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies; restocking exam/procedure rooms.
• Fulfill organizational responsibilities as assigned which may include: respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisors quickly.
• Other duties as assigned.

What You Need To Succeed (Competencies, Education)

• A High School Diploma is required.
• A Graduate of a medical assisting program is preferred.
• A Certified or Registered Medical Assistant certification is required (CMA/ RMA/ ABR-OE).
• A minimum of one-year work experience in public contact jobs is required, preferably in a medical office environment.
• Knowledge of the health care field is required.
• Knowledge of information that must be conveyed to patients and their families is required.
• Skill in performing tasks correctly is required.
• Skill in understanding patient education needs and effectively sharing information with patients and their families is required.
• Skill in identifying equipment problems and correcting or notifying supervisor is required.
• Ability to be flexible and handle changing priorities is required.
• Ability to communicate clearly is required.
• Ability to project a pleasant and professional image is required.
• Ability to plan, prioritize and complete delegated tasks is required.
• Ability to demonstrate compassion and caring for others is required.
• Ability to apply written instructions and standardized work practices is required.
• Ability to establish and maintain effective relationships with physicians, co-workers, patients and patient’s families is required.