Medical Assistant/Clinical Practice Assistant for Hematology Oncology, 40 hrs, Days

About the role

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Performs both administrative and clinical functions to support smooth and efficient practice operations, while contributing to BIDMC's promise of providing extraordinary care.

Responsibilities

• Performs medical assisting duties which may include, but are not limited to, vital signs, height and weight, EKGs, performing phlebotomy and assisting during routine procedures.
• Maintains medical equipment and supplies, ensuring they are clean, sterilized, stocked and within expiration dates.
• Performs initial review of medication lists in the electronic medical record for final review by licensed practitioners.
• Monitors, orders and/or maintains medical equipment and supplies, ensuring they are clean, sterilized, stocked and within expiration dates.
• Performs appropriate point of care testing, such as lab tests and specimen collection.
• Uses the electronic medical record system (OMR) to queue prescription renewals for review by a licensed provider.
• Schedules related diagnostic and lab tests making every reasonable effort to accommodate patient and provider needs.
• Verifies patient insurance, including prior authorizations, referrals, and pre-certifications.
• Prepares schedules, patient charts and other documents as needed for clinical activities, in accordance with Medical Center standards.
• Communicates with patients, other employees and the general public in a courteous, helpful manner by phone and in person.
• Escorts patients to ancillary service areas such as radiology and lab as needed.
• Ensures that all patient care areas are clean, organized, stocked and ready for patient use.
• Uses computer system to record whether appointment was cancelled or patient did not keep the appointment (visit disposition).
• Monitors patients and visitors entering, waiting, and leaving the practice.
• Facilitates timely flow and informs patients and providers of delays in a timely manner.
• Affords patients with relevant instructions for specific tests and procedures.
• Acts as liaison between patient and practice staff to ensure optimal flow and service delivery.
• Ensures waiting room materials are organized and stocked as directed by the department.
• May answer and screen telephone calls.

Qualifications

• High School diploma or GED required.
• 0-1 years related work experience required.
• Basic familiarity with computers.
• Ability to navigate at a basic level within web-based applications.
• MA, EMT, CNA, LNA certificate or diploma; or at least 5 months of direct patient care experience in a clinical or research setting, such as: experience working as a medical assistant (MA), a patient care technician (PCT) or a clinical nursing assistant (CNA); nursing or medical student with completion of one clinical rotation.

Preferred Qualifications

• Phlebotomy Certificate

Pay

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.