Medical Assistant ( Clinical Partner)

HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered in Troy, Michigan, we operate home-based primary care practices in 14 states and employ over 200 primary care providers to deliver patient-centered care under an integrated, team-based, physician-driven model.

About the Role

Our mission is to bring personalized, quality-based healthcare to the homes of patients who have difficulty accessing care. Our shared vision is that every patient deserves access to quality healthcare. We value every interaction, going the extra mile, and empowering and supporting each other.

Responsibilities

• Support HarmonyCares’ mission, vision, and core values by delivering compassionate assistance to patients, families, and team members.
• Partner with Nurse Practitioners, Physicians, and Care Management Teams to provide patient care in a residential setting.
• Coordinate daily travel itinerary and transport clinicians to scheduled appointments.
• Prepare patients for examination, treatment, and minor procedures.
• Secure patient consent forms and record patient care documentation accurately and timely.
• Coordinate patient care as directed by clinicians, following company standards and policies.
• Respect patient confidentiality and treat patients with courtesy and respect.
• Perform phlebotomy (venipuncture only), EKG, or other procedures as requested by clinicians.
• Label, store, and properly package specimens for lab delivery.
• Assist in identifying and closing quality gaps, documenting and updating patient care plans, SDoH (Social Determinants of Health), and other assessments in the electronic medical record.
• Maintain compliance with CLIA (Clinical Laboratory Improvement Amendments), OSHA, and HIPAA guidelines.
• Prepare and maintain supplies and equipment for treatment, including supply inventory, medical bag, and vehicle (where applicable).
• Ensure company vehicle is clean and follows a proper periodic maintenance schedule (where applicable).
• Attend required meetings and in-services.

In this role, you may work with Primary Care Physicians, Nurse Practitioners, Clinical Teams, Patients, and Patients’ Families.

Requirements

• High School graduate or GED equivalent.
• Graduate of an accredited Medical Assistant, Phlebotomy, EMT, or related medical education/training program, or 1 year of experience as a Medical Assistant or Phlebotomist.
• Current CPR certification that meets company guidelines.
• Knowledge of medical terminology.
• Basic computer literacy, including EMR, iPad, and GPS experience.
• Strong interpersonal communication and customer service skills.
• Valid driver’s license and good driving record.

Preferred Qualifications

• Certified Medical Assistant.
• Six months of experience in patient care, preferably geriatric care.
• Strong phlebotomy skills.
• Desire and ability to obtain MA certification within 180 days of hire.

Working Conditions

• Full range of body motion, including handling/lifting patients.
• Ability to drive up to 150 miles daily in urban and/or rural settings.
• Ability to lift/carry items weighing up to 50 lb.
• Ability to read and understand road maps.
• Sit or stand for long periods of time.

Benefits

• Health, Dental, Vision, Disability, and Life Insurance.
• 401K Retirement Plan with company match.
• Tuition, Professional License, and Certification Reimbursement.
• Paid Time Off, Holidays, and Volunteer Time.
• Paid Orientation and Training.
• Daytime hours (no holidays/weekends).
• Manageable rosters and visits per day compared to a traditional practice environment.
• Great Place to Work Certified.

More details about our benefits can be found at https://careers.harmonycares.com/benefits.

Pay

Posted pay range: USD $24.00–$25.00 per hour. Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations.